March 2024 by liz hicks
Only went for a coffee was good but then noticed some interesting plants so did purchase some bits.
March 2024 by Jack Rowlands
Untied, very spars
December 2023 by W8791ROjennyc
Not good cappacino. Made moreike a latte. No frothy head, very weak coffee. Staff friendly though
December 2023 by Anygetto46
Got a special breakfast this morning person serving totally uninterested in what she was doing.!! ! by the time we got breakfast it was cold. Waited in cue for coffee and tea also cold. then had to wait to make payment very very poor service. Would not recommend a breakfast here unless you like cold food and drink.
December 2023 by Sarah p
We went to have breakfast with Santa. The whole experience from start to finish was fabulous. All the staff were so helpful and organised. Santa even gave our granddaughter a gust pump. The present was ideal. Would certainly recommend to others. Thank you to everyone I y.
December 2023 by joyhZ5147IN
The staff were so kind and attentive on our visit today, to have a festive cream team . Jack was amazing and couldn?t have done more to have made us feel special . Debs was fun and helped make it a lovely experience and Lauren on the till was working so hard and showed real maturity when dealing with several challenging customers , well done team .
November 2023 by doram260
we were gifted a afternoon tea for 2 ,one word ABYSMAL,it was a bloody disgrace to even suggest what we were given even covered half the cost,as for the picture they advertise on the front of the building showing a afternoon tea spread needs reporting to trading standards,it was nothing like it ,certain parts of the picture were blown up to make out that the cakes were alot bigger than they were,no atmosphere,dirty table,no table clothes,no music, nothing,and this was supposed to be a christmas tea,nothing at all to even suggest it was christmas,my wife even had to go and find someone to refill our coffee cups,if any of you want to waste your money on this christmas tea feel free,ive told the experience we received,never ever again,dobbies you need to hang your heads in shame,YOU ARE BLANTENT RIP OFF MERCHANTS!!!
November 2023 by mundialowka
I've been buying at Dobbies Peterborough for the last 8.5 years. Unfortunately, quality of customer service has decreased significantly during the last year even thou the staff have not so much.Christmas decor - if you sell glass bulb separately, make sure to provide boxes that would protect those bulbs. Staff have indifferently informed me that I can just throw those bulbs into the metal trolley. Perfect solution, eh?!I won't visit this store ever again!
November 2023 by D9507HUdavidj
There were 5 people working in the cafe, 3 cleaning, 1 on the till and one poor young lad with a queue of people waiting for coffee. It isn?t difficult to see a queue and put another person on coffee making duty. While the poor lad rushed around others just casually walked past him carrying plates. They were more concerned with stacking up the plates than serving anyone, the kind of stuff you could do after the cafe closed. Coffee machines are a common bottleneck but it seems that stacking plates takes priority, even though there was no hot food to buy. Seriously, how can anyone consider this good management? Coffee was great, but it took over 30-minutes to get two coffees. They should get rid of the manager and promote the lad on the coffee machine.
October 2023 by Naomi Walsh
I enjoy visiting Dobbies for the range of good on sale, to get ideas for seasonal planters and also the indoor plants. I dropped on point as some items are no longer available such as dry coir for indoor plants. I had to purchase a much smaller amount in a pouch and a much inflated price.
September 2023 by MyVeganWellies
A fairly ordinary garden centre. All the usual things... plants, kitchen wares, gizzets and gadgets, cafe. The cafe was very slow to serve and take payment. Limited vegan options. No vegan cake. Food served and left to go cold whilst we waited to pay.
September 2023 by Chris Richards
Been to this particular Dobbies quite a lot now. Layout and space in this branch is always impressive. Went mainly for Mini Golf. Having previously enjoyed the Roman Empire course, this time went back to the original 12 holes. Although disappointingly you can't go round it twice anymore. When I asked, the staff member thought this could only have been a special offer (if it ever happened). Another gripe, the gents toilet just outside the restaurant is not as clean as it used to be and the smell, ugh!
August 2023 by John Foster
Havent been for a while and ended up in the cafe which has good food, only thing that spoilt it was when we had sat down, 15 minutes in gets a girl coming over to say to us and another table that this area is for afternoon tea only! OK get that but she then went on to say she will let us sit here on this occasion but in future its only for afternoon tea, Then she repeated it 2 further times! Power trip I thought and mentioned there are only two tables with people at them and two of us were getting this message. Plus the food bill was more than if we had an afternoon tea along with the place wasn't exactly anything special. See pics. As we left there was a damp and grubby a4 sheet of paper on a lecturn facing towards the wall that stated afternoon teas. Nothing to say the area was been policed like area54. Shame really. Spoke to manager on the way out and he didn't have his ears turned on either as he also said that area may be large and empty but people shouldnt sit there unless you want a tray of cakes.It was in the afternoon so with it being so empty, maybe a nicer approach would be advisable.
August 2023 by Tru77les
Booked our afternoon tea the week before, all seemed good and professional including noting dietary requirements On arrival we were shown to a table. The position of the table was lovely. We we?re not asked who we were or what our dietary requirements were, Just what we wanted to drink When the rack arrived we asked if our dietary needs had been adhered to but she didn?t know, I had to open the sandwich to check That was the last we saw of our waitress, There was no courtesy check and we were not offered any more tea Considering the cost of afternoon tea the attentiveness was lacking. There was another family of six who actually went to find the waitress and even then she still didn?t see if we were ok so we got up and left As this was a birthday present from my sister I was quite disappointed and very underwhelmed
August 2023 by David Clanchy
Very clean and helpful staff. Restaurant is very good value. Vast range of stock catering for everybody's needs. The new 18 hole mini golf course is absolutely brilliant and must be given a try