March 2024 by Gemma Annies
Brilliant clean. Very quick. Didn't need to book. Friendly.
March 2024 by Miles H
Avoid this place! I am not the first to say that if you look at the reviews showing consistent damage occurring. THEIR STANCE IS THE CUSTOMER IS WRONG!!I took my car to get the platinum service and was shocked when I was driving down the road only to find out that my radio knob is broken off. I immediately turned back around to report it to the company. Once I arrived I then see a long rubber piece laying in the back seat. Apparently this had fallen from the sunroof area during the cleaning.The manager or ?boss? as he said came to me and told me that the rubber piece was already there and that there was no way that they had broken the radio knob.?Must have been done before you come here because we couldn?t have done it?After a long back and forth he just told me that this is a 5 pound piece and that he didn?t have any responsibility for it.I know for a fact that I used the radio knob without any issues before taking my car there and that there was no rubber piece pulled off my sunroof and laying my back seat.The solution? NOTHING! They gave me a number to someone named Sami who said I would have to go back there and speak ti the same person and take the time to watch that guy show me their cleaning procedures.I don?t appreciate them trying to make me feel as though I am driving around looking to get something out of a company. As if me spending all that time for a knob was my agenda for the day. This is RIDICULOUS!I will find all avenues to report this issue that so many have faced but as the customer you lose!They would rather lose a loyal customer who pays 100s of pounds a year to prove that they can do no wrong. Sad business strategy.
January 2024 by Tallis Morris
Clearly says open till 6 online. Arrived just before 5 and was told they?re closed because it?s getting dark. It wasn?t fully dark when I arrived and that?s not what it says online! I?ve definitely had my car cleaned when it?s dark outside before so it?s pretty rubbish of them really
November 2023 by Stephen fletcher
Used today 08 11 23 I am pleased. Paid £45 for the platinum service. My car was a real mess inside and out. They did a good job. If they had dressed the tyres it would have lifted the finish. Normally I clean my car myself. I would use again.
October 2023 by Jodie Smee
We were really impressed, for £25 and in less than a hour they did a pretty good job on our very large estate car. No it isn't perfect but we have 2 dogs and 2 kids that like to leave their mark on it. Will definitely be going back.Services: Vacuuming
October 2023 by Chris O
Decent job done
August 2023 by Matt Butler
Had my car washed inside and out today. They scratched my infotainment screen really badly, which had no scratches before, and are refusing to take responsibility.Service: Auto interior vacuuming
June 2023 by QueenBee S.
Just had a car wash (in and out) I was expecting such great service especially for the price. To my dismay, found the floor and seats still have crumbs everywhere. Not properly hoovered. Car doesn?t even smell clean! I am so disappointed. I have to ask the guy to hoover again as they done it in such a rush when they are not busy anyway. I will never come back.Services: Polishing
May 2023 by Hamid Arabnejad
Awful service, not worth to waste your moneyOur first and last visit to this car wash
March 2023 by Mark Budd
Great value, very friendly and able to accommodate your needs and timescales within reason.
December 2022 by Ross Settle
I went to get a car wash, it was quite cold and icy.They were happy to clean the car and didn?t mention any issues until I returned to the car and was told it was too cold to wash the cat properly but still charged me full price. Avoid at all costs.Services: Auto detailing
November 2022 by jonathan trice
My wife took her car there and left with a broken gearbox linkage, no one at the franchise wanted to talk to me about not being able to select reverse after they were finished. No one accepted responsibility so we had to pay for the repair.DO NOT DRIVE AWAY UNTIL YOU HAVE CHECKED EVERYTHING.
November 2022 by Vicki Elliott
Left my van to have the outside cleaned and then went to fill up with diesel. The sun visor was down so I hadn?t noticed a huge crack in the windscreen until I stopped for fuel. It definitely was not there before I dropped it off with them. Upon going back to waves staff were immediately defensive and said it was already there. Their body language and behaviour showed me that they had definitely caused the damage. They said they had pictures before they washed the van which they could not or would not produce. Told me they had sent them to head office. They got very angry and denied all responsibility. Hideous service and behaviour. Would definitely not recommend. Would give 0 stars if it was an option.
November 2022 by Aleksandra Ralph
Car was clean ok-ish - missed some spots outside, inside was done fine, but not brilliant. Would be 3 stars, buuuuuut... I paid by card, the man taking the payment said £25 while typing (ok my bad - I should have looked, but the way he was holding the machine I couldn't see properly and was in a hurry), but the charge came out as £30 - he didn't mention any tip etc. So in principle, a plain theft. That's not on!
November 2021 by Naomi Warren
Not sure about the negative reviews. I use this car wash every month and they always do a nice job, staff are friendly and doesn't take too long whilst I get some shopping in Tesco. They do a blue light discount for NHS/Police/Firefighter workers too.Services: Polishing