March 2024 by Sarah Gregory
Very helpful staff who sorted out the loose clasp on my watch. Thank you ladies
March 2024 by Hannah Ravilious
Popped in this morning to the Huntingdon branch, the staff were very helpful, One lady in particular was extremely helpful, friendly and patient (undoing a knot in my chain) !I admit I was a bit hesitant to go into a high street jewellers because the pieces I needed repairing/advice on were very valuable, but this has proved me so very wrong!Thank you for your assistance I willNot hesitate to return in future.
March 2024 by Josephine Wills
First class service at H. Samuel. Wanted to get my father a watch for his 90th birthday, but he is very particular and has always bought the same style. I rang in advance, they got a choice of watches ready, and we had a successful purchase with a fitted watch. And they honored the on-line discount price. Kindness and friendliness throughout a professional service. Highly recommend.
February 2024 by Barbara Kidman
When I popped in to see if Samuels could repair my bracelet the staff were very helpful quoting me for the repair which was actually more than the bracelet cost me to buy. I said I would have to think about it. The manager serving me said hang on I might be able to help let me get my tools. I am pleased to say I am wearing my bracelet again..Thanks soo much.
February 2024 by Michael Victor Murfet
Very kind and helpful staff ,repaired my gold chain for me with out any fuss.Will shop there again.Thank you.
February 2024 by Jay Phillips
Cannot fault H. Samuel at all and that?s all down to Mary at the huntingdon branch. Daughter is 8, wanted her ears pierced for at least a year and with regular trips to Claire?s then changing her mind on the busy atmosphere and quite rushed service we decided to give H. Samuel?s a go.. Agreed to get mine done also to help with her nerves but I wish we went there sooner! Everything was explained to us clearly step by step as well as showing how the gun works etc which made her at ease from the minute we walked in. Quiet, in the corner with no audience and a very happy girl leaving with brand new earrings!Highly recommend.Thanks Mary!
February 2024 by Chris Brown
Friendly, professional and good quality.
January 2024 by David Charlton
Bought two watches as Christmas presents - but online as out of stock on the day. Returned to Huntingdon store and Tammy could not have been more helpful with time and strap adjustments as well as use instruction and hints & tips.Well deserved 5* for excellent service.Chris
December 2023 by Andrew Skinner
Bought loads of watches from H Samuel. Always a pleasure to deal with.
December 2023 by Rosemary Dear
I found the staff very helpful and efficient. Will not hesitate to use the shop again.
December 2023 by Keith Lundy
We visited the Huntingdon shop on Thursday to hopefully purchase a wedding ring for myself and I just had to contact you and let you know the two young ladies that served me were absolutely amazing. It started with Abbie who went back and forth getting different rings and then another young lady slightly older came over to help but I can?t remember her name but she did have brown hair and offered more help and information about the different cuts and fittings. It was such a pleasure to meet two young ladies so polite and helpful and cheerful buying such an important ring and we both felt I had bought the perfect ring I needed. They were a shining example of well mannered well trained young ladies and you should be very proud to have they. I would like to point out I?m 67 semi retired gentleman with not a lot of patience but they made me smile, thanks Samuel?s .We?ve just been and collected my wedding ring and the staff were as excited as we were, it looked so good it was perfect, Tammy went and polished it to present it in its box couldn?t be happier. The young ladies name we couldn?t remember was Saphire how appropriate and what a little gem of a girl you have there, she even waited to finish serving another lady and made her way over to show her pleasure that we were so happy.Thank you once again, we?ll be back in January to use our voucher.Keith
December 2023 by Carol Simmons
Mary was very polite, explaining the entire procedure and very careful when piecing my ears. Over all I received a very good experience.
December 2023 by Sharon Haynes
I went into H Samuel Huntingdon last Saturday (18/11/23) as I thought some diamonds had come out of my engagement ring. The ladies in the store were so helpful, checked my ring but apparently no stones were missing, they thought it was glue! While one of the ladies went to try and see what it was and give it a good clean Wendy was very friendly and we had a lovely conversation. But luckily it was only some kind of glue on my ring and all my diamonds are still there! And my ring was sparkly like new. As my wedding ring looked dull they cleaned it up to match my engagement ring. Now I have my set looking all sparkly and new. The girls in the store went above and beyond and were very lovely indeed
December 2023 by tina fitton
My engagement ring has lasted 36 years without any problems. Then i saw one of my sapphire stones had come out, so i took it to the shop for them to mend. Within 5 weeks of having it mended the stone fell out again i was upset that it didnt last long. So we took it back to be fixed again and again it fell out, i didnt take it back again. Then my husband spent £397 on a gold chain we have taken that back 4 times now. What has happened to samuels they havent got any pride in their work any more the jewelry dont last anymore than 6 months if your lucky.
November 2023 by Abigail Meadows
Mary was an absolute star! She helped me see all the types of silver chain I needed and let me feel and see what they were like along side fitting my own pedant on the chains. She helped me pick something durable for me l, the right length and material for my budget. She was so friendly and lovely to be in the store with. We talked about other jewellery too and let me know so much about ring and bangles and their design team. I can?t wait to use their design team in the future. Such a great experience. Thankyou so much.