March 2024 by Nicola Curtis
Dissatisfied this time using Boots. Was not informed glasses were ready could not get through on the phone after trying 60 times. Waited nearly a month to get them. Will think twice next time
February 2024 by Lynnette Hyslop
Outstanding service. I have recently lost my hearing and am now profoundly deaf. All the staff and optometrist were so helpful and went out of their way to ensure good communication. I felt in safe hands, having full access to the checks and information I needed. Brilliant job.
February 2024 by CleverMonkey93
I book appointments either on the phone or online in advance. But then 9 times out of 10 during the week before my appointment they call to say they don't have an optician so I have to reschedule.You're an optician. How can you not have am optician?
February 2024 by naginini powell
People are all nice, service was lovely and glasses are nice
February 2024 by Rachel Barrett
Friendly and professional service.
February 2024 by Becky Hodgkinson
The staff members were friendly, patient and professional.
January 2024 by Tanya Ramswell
Staff are very friendly and help with choosing my glasses
January 2024 by Rita Hughes
Very thorough and no waiting about the optician explained what was going on with my eyes
January 2024 by Kenny Ken
Professional staff and first class service.Would recommend.K Harris
December 2023 by Janet Tanton
I was seen by a locum. She was excellent. She explained the photo of the back of my eye very clearly going through the different eye conditions that could be seen on an image. Eye examination was very professional. The shop staff were efficient and caring
November 2023 by peter Dornan
Good reception process (except electronic signature, didn't like that)Pre-tests were well explained and conducted.The actual eye test was conducted by a clearly professional chap. He was thorough and knowledgable. He found time to ask if I had any questions, rather than (as many do) rush me out the door to file in another paying customer.Excellent experience and I would highly recommend to anyone.
November 2023 by Wendy Wilson
Given a cancellation appointment which highlighted a problem that was dealt with
October 2022 by Ming Chung
Only marginally better than specsavers. Not great customer service I have to say
July 2022 by J
Walked in and was ignored for a while. Grumpy ladies who work here, not even a smile.
December 2021 by Farooq Sohail
Great service even in this pandemic. Was served quickly and got my glasses adjusted in front of me.