Terrible customer service,my partner was stuck in traffic traveling 30 mins away from Cambridge and lady was very unhelpfull saying he only got 5minutes to be late otherwise they can't see him.Then when ge got there they did the eye test and after purchading 2 pair of expensive glasses they wrong prescription.So he had... read full comment
February 2024
Went in for an eye test, appointment booked for 10:20 and was made aware of 5 min late policy but even after arriving at only 10:26 was told I couldn’t be seen due to missing the cut off due to it taking longer than expected to park up. Wasted parking money just because I was 60 seconds over the deadline. Bit harsh.
February 2024
Absolutely disgusting place, book an appointment for 16:55 arrive on time but no one at the desk, finally someone comes over to be told we are 5 minutes late and can’t be seen, absolutely fuming ?
At Vision Express we provide thorough eye tests, simply explained with expert care you can trust. We stock a wide range of designer and exclusive glasses, sunglasses and contact lenses. All our eyewear comes with 100 day returns guarantee and lifetime servicing for complete peace of mind. Find us on 8 St Tibb's Row or book an appointment online.
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Products and services: Retinal photography with every Eye Test, Lifetime glasses service with purchase, Eye Tests available daily, Appointments not always necessary, Optometrists available in every store, Price match guarantee, 60 day money back guarantee, NHS vouchers welcome, Children’s eye care service, Contact lenses to suit your lifestyle, £99 towards any second pair, Extensive range of glasses, Wide range of stylish sunglasses