September 2023 by Swordzmon YT
I would just like to thank the Store Manager Kim & team. Customer service is spot on, the store is such a lovely store to shop in and they are very knowledgeable. I work in retail and it was lovely to see how helpful the staff all are in this store.Thank you.
July 2023 by karen oakley
love this shop always amazing welcome and very friendly staff..kids love going in there too.a bit of everything and the manager and staff always on hand to helpkeep up the amazing work
July 2023 by Kim Michelle
This store has come a long way and it?s much more accessible than it used to be . The manager both store and deputy are always around and available to help . Staff are always very friendly and approachable..Would definitely recommend this shop
July 2023 by Kels Atkin
I thoroughly enjoy going into this shop, the manager is always so welcoming and kind! Always a pleasant experience
July 2023 by jon brewer
Fantastic shop, lots of different things each time I pop in, staff always polite ,helpful and friendly
July 2023 by Jordan Atkin
Great shop , got what I needed for a reasonable price and all staff there are helpful.
July 2023 by Raymond Carter
cambridge manager should not work in the public sector.Terrible customer serviceRude to customersbans people for no reasondon't shop here.
July 2023 by Jane S.
hello, my grand mother come to this store because she loose her wallet and she ask if anyone has seen, the manager with hair red scream at my grand mother and swear at her in the face, ( my grand mother cannot understand very much english ) but she can understand when someone is swearing to her,I put complain because is not good for her to do it when child is in shop too
June 2023 by Mary M.
AVOID! Do not shop here. ( Cambridge )I visited this store to buy some craft and painting items for my sons 14th birthday, only to be insulted directly to my face by the manager, my day wasn't going so well because i had had a recent loss in the family, only to be told by the manager that my loss and pain was nothing compared to hers. then proceeded to insult me further.This is not the first time the manager has done something like this, i have been to this store on multiple occasions, only to have her berating someone. or kicking them out of the store because she don't have what they want.
February 2023 by Kathryn Hall
Bit of a small shop but I found what I wanted, some things in the sale which was good. The lady that served me at the tills was really smiley and friendly. I?m always shopping in The Works to see what they?ve got.
October 2022 by Harriet Love
Id just like to take the time to appreciate the assistant manager for always being so helpful and friendly, she is one of the only people in this place that actually makes me feel like a welcome customer.
October 2022 by Leon Mosaf
Been coming in to the store for years to get supplies and just wanted to praise the assistant manager Emma. for being so helpful every time we come into the store, if they don?t have what we need a alternative is always found, thank you from us.
October 2022 by Hannah M M
Emma was lovely this morning , even was prepared to run after me down the street when she found the hocus pocus book for me , brilliant ?
August 2022 by Mr Pipper
Wouldn?t recommend going to this heat trap during the summer, or any hot day, felt sick after being inside for 5 minutes as they have no aircon
October 2021 by Rachel Wong
During Christmas I tried to return something I bought online and the cashier kept telling me that I shouldn't return things because of covid and some stores may not allow it. I found what she said completely unnecessary and rude because the works website asked me to return the item to store. Poor customer service.
