February 2024 by Andrew Redfarn
I struggle with the layout of the self serve or main tills; this somehow needs to be re-designed. Basically when you queue for the staff tills you get people rush across in front of you from the self serve tills. This can seem to create chaotic shop when busy and essentially a little too crowded. This would be great if the Tesco store designers could possibly improve this for customers. I understand that the shop is quite small but could be better laid out.Also, on the staff tills some kind of barrier for queuing would seem suited as I'm finding other customers seem to stand too close to the customer at the till. I've experienced this a couple of times and felt a little uncomfortable.Also, if I use the store earlier in the day and need to pay at the staff tills (with cash) I find I have to wait around as the staff all seem to be replenishing stock levels then I find myself having to find a member of staff. Maybe a bell / buzzer system of some sort could potentially work with a large sign??Other than these points I find the store staff friendly.
February 2024 by M Davies
Excellent, friendly service by Jojo who's a huge asset to Tesco. Customer experience is great. Above and beyond, and many new and old customers comment about what a breath of fresh air she is.
June 2023 by Joe Venable
Poor range and very few value products, mostly overpriced brands. Tends to be understaffed so I hope you like standing round waiting. They do that annoying thing where you have to scan a loyalty card to get product discounts. There's a very good Asda nearby.
April 2023 by Jack
convenient and has an ATM. open 24/7
April 2023 by J FC
convenient and has an ATM. open 24/7
July 2022 by Lesley Lambourn
The "manager" Steve aka Sven was really unhelpful when I could not prove that 5 minutes previously I'd bought ice lollies that were totally defrosted. Not able to see that until I opened the boxes at home. Refused to help at all. Not a good experience at all.
December 2021 by Steve D
Does not have a license. Apparently the Ruskin students can't be trusted with alcohol. This is a little annoying when you've made the trip for one thing.
February 2021 by ????????? ????
Very good customer service peter
October 2020 by Patricia Louise Scother
They were very good and helpful staff they show me how to go round the shop safety
October 2020 by Tracey Leonard
Convenient. Small. Limited stock
October 2020 by Mariana Carvalho
Can anyone answer the phone, please?
September 2019 by tt 321
Good local shop, good opening hours. Typical Tesco Express experience. I was visiting far from home but this feels exactly like the one close to home. I was able to easily find the sections without thinking.
July 2019 by Poppy Millar
Standard Tesco express with large meal deal section. No alcohol is sold (due to Anglia Ruskin across the road) and ATM inside.
May 2019 by Fritz Kondjela Naunyango
Great place to do light shopping, if ever you ran out of something or you want to grab something light or easy to cook than this the place to go. No alcohol is sold and staff are helpful and friendly. ATM machine available inside.
April 2019 by Peter Broster
Great place pick up those last essentials or for a full shopping list. Tidy space and helpful staff.