March 2024 by Lorenzo di michele
Terrible service! I booked online a battery replacement. The booking went through and my payment was taken. When my wife showed up to the shop at the allocated time they informed her that they do not have the required battery (which I had selected among those listed on their system) and that the battery cannot be ordered. Wasted time!
March 2024 by Patrick Do
Great service and nice guys with professional skills. Reasonable price.
March 2024 by Tony Neal
Technician was thorough and helpful.
March 2024 by Daniel Bratton
Difficult to buy a bike from here. Ordered one online to collect 2 days later only to be told it was only the display model left, and I couldn't buy that one. Cancelled order so ordered another bike only to be told the next day the same thing. Why are they showing available stock online if it is only display models left? Waste of time so I just bought one online to be delivered directly to me, which meant I had to build it myself but that was pretty straightforward.
March 2024 by Samantha
I went in with my friend to take her daughter?s bicycle in for a tyre puncture repair and inner tube replacement. Paul, One of the store?s employees made us feel welcomed, was very friendly and accommodating. He provided us with great service with a smile.
March 2024 by Arjun Biju
Excellent customer service. The person at till named Ryan was very supportive and informative to me. Thanks very much.
March 2024 by John Webb
Halford's Cambridge fixed a windscreen chip for me this morning, 28 Feb 2024. I had booked online. The service was professional, efficient, and friendly (from Ian and Ryan). I'm completely happy with the service and have no hesitation in strongly recommending them.
March 2024 by Rebecca Burton
Terrible customer service, went in twice and no one really could be bothered to help, the bell on the bike doesn't work and there is a bend in the metal on front wheel.
March 2024 by Andy Moore
I would like to highlight the fantastic service I received from both Ryan and Tyler. Truly exceptional and professional in conduct and in resolving the issue I was having with a car battery.. Thank you guys..
February 2024 by Greg Davis
George on the bike section - outstanding customer service last two occasions I have visited.
February 2024 by Chi Keung Chung (Daniel)
Very nice and good service
February 2024 by Jon Collins
After quite a long wait in the upstairs queue (due to only one member of staff) the young man who was up to his eyeballs was extremely helpful and polite.He dealt with my issue with great knowledge and understanding.On my return to collect my scooter I was unable to get upstairs due to the lift being out of order,a different young man brought my scooter down the stairs for me,I paid and he without any prompting he very kindly carried my scooter to the front of the shop.Very polite, helpful young men.10/10
February 2024 by Bikergal31 Triumph
Helpful and respectful.
February 2024 by saxylizbeth
Great staff, swift service. No problems.
February 2024 by Lexi Carter
Went to Halfords earlier this week and they were extremely helpful. The engineer that looked at my vehicle went above and beyond to make sure that everything was right and was very insightful and personable. 100% recommend.