March 2024 by e
Staff aren?t very welcoming or friendly - no wonder the shop is almost always empty. Some of the jewellery is quite nice though so its worth a look
November 2023 by Allan Paul
Excellent service cannot fault, lovely staff
May 2023 by Angie Hackett
Twice I've been to this store and each time the staff are busy taking amongst themselves to acknowledge me ( there was no other customers in the store).I wandered around the shop a few times. I knew what I wanted to buy ( a large parrot necklace I had seen online £500+)At no time did the woman with blonde hair ( I assume manageress) nor her colleague offered to help me, assist me or even stop talking. Needless to say I left the store empty handed and they still didn't stop talking. Your staff allowed £500+ to walk out the store on 8th May 12pm.
April 2023 by John Clarke
Very attentive staff and very patient
March 2023 by Uk Michelin Reviewer
So far so good stuff. Very friendly but many items from this place a little bit overpriced compared to other brands of this quality, but if there's a problem they normally sort it out quite quickly and easily
October 2022 by Nisha r
Outstanding service by a lovely staff (Jordan I think).. she went above and beyond to meet my requirements and made the whole ordering service easy for me whilst being in birmingham... thank you ?
October 2022 by Jackie A Dollimore
Lovely customer service and a lovley selection of jewellery ...recommend x
October 2021 by Ricky
Excellent service from Philippa and Sam. Amazing designs - the future of jewellery
October 2021 by László Nádas
Excellent customer service!!!!
October 2020 by Lin Hockney
Friendly, helpful staff who care about their customers. 5*
October 2020 by Clark O'Brien
Always very helpful, and knowledgeable.
October 2020 by Jules White
Very helpful staff and lovely, well made jewellry. I was buying a ring for my son as a present, the lady helped me to select the correct size even though he wasnt there, a really high level of customer service. I have to say the shop was immaculately presented! A pleasure to shop here.
October 2020 by Kev Davies
Went in to get a repair and clean and my son came out with a watch. Bit of an issue getting the strap adjusted as they couldn't do it in store at this time but the assistant made trips to get it done elsewhere so he could wear it. A few hiccups at no fault of the store it was sorted. Amazing staff and couldn't be more helpful. Thank you to both staff members there and we'll be back
October 2020 by K K
Recently visited the Milton Keynes store and let me say that the service I received from the person named Dorina was extremely knowledgeable and really helped me find the best set I was looking for to wear on a special occasion. I will definitely visit the store again!
October 2020 by Karen Davies
Staff are outstanding in their customer service. I just love coming to my favourite jewellery shop.
