November 2023 by Michael Hull
Visited Specsavers MK on Wednesday 8th November. From start to finish the staff were excellent, helpful and professional. Strongly recommend anybody who isn't to become a customer of the MK branch. First class outfit.
November 2023 by Sangeeta Priya
They helped fix my MiL glasses. It was from India and I had no clue where to give it for fixing . The specsavers were helpful and they fixed it for free. Thank you for your service.
October 2023 by Alex D
Visited this Specsavers branch recently for an eye test and to buy some new glasses. Have to say the staff and the customer service here is outstanding - staff cannot do enough for you as a customer. They are very friendly, polite and accommodating which is rare to find in this day and age. They could give master classes to other retail outlets with ease. My eye test was booked, arranged and completed promptly and my glasses were ready to collect very quickly. They were so good I even bought a second pair of glasses! Overall, top quality, high standards of customer service, efficient and lovely staff that make the whole experience a pleasure.
October 2023 by Melissa Ryan
Staff are polite and friendly, also when I had my tests done before my actual eye test the guy was very reassuring
October 2023 by Dan Odg
Good place to come. Lady serving me I think was new and was unsure about some questions I was asking but she went to her manager to help assist me and find the answers I was looking for. Had an excellent choice of glasses and staff were friendly and helpful.
October 2023 by Diane Aramayo
Very happy with my be specs, comfortable to wear.
August 2023 by Hannah
From beginning to end, everyone was so polite and accommodating.In particular, Asri and a trainee who helped me with my glasses choice had incredible customer service skills. I felt like I was shopping with ?the girls?, I struggle making decisions generally and Asri made the whole experience much easier. Thank you very much!
August 2023 by Debra Morrow
Wow outstanding, customer service, been a customer for year's always happy with the whole process is, certainly feel valued ,ensuring the perfect choices our made. This time they excelled, malidi specially i came in as a part off my glasses came off, I purchased about 2 months ago , Malidi said not a problem we will replace and put your lenses in ,my shock was Malida phoned the next day, they we're ready, Wow, then Aislinn severed i me in making sure they fitted perfectly and i bought a lovely chain. Thank you all so much .Debra
August 2023 by Gillian Holloway
I love my new glasses. The staff were very helpful and my appointment and collection went without a hitch. All good. Thank you
August 2023 by paul humphrey
the hole team were so friendly from start to finish I can't fault them especially Ruth who advised me on which glasses suited me best I would recommend.
July 2023 by Creative One
Great staff helped me choose glasses. Quick simple and efficient came in on mk day and glasses were ready to collect Friday
July 2023 by Maggie Ford
Went in today I had broken the frames on my glasses saw Liz who helped me choose some more and was really helpful and didn't judge me because I was on a budget great service and very efficient and she fitted them there and then thankyou so much
July 2023 by Melody Bonnevie
I had a great experience from start to finish I just wish they had a wider range of frames and sunglasses
July 2023 by Kate Cantrell
They saved me recently. My frames snapped and I popped in without an appointment. They were able to transfer my lenses into the new frames immediately and gave me a discount. Very efficient and very pleased.
July 2023 by Laraine Parker
Although I only wear reading glasses, I've found the experience at another opticians both time consuming and laborious - it was something I dreaded. This was speedy and efficient and the optometrist's voice was so soothing, I could have listened to it all day.
