January 2024 by Bhumika Gogia
Pathetic experience at Milton Keynes branch. Got a scooter for my kid and the quality of the item was horrible. To check anything we will need to open to get the first hand view of product as there was nothing on display for this item. All the box and packaging was intact but they refused to return or exchange as the plastic was open. Staff was too rude to understand our concern and have their own rules which everyone was repeating. Never had such experience with any other stores. Would not recommend to anyone.
December 2023 by J
Poor quality items and appauling staff and returns policy. You?re better off not purchasing anything from Smyths because, God forbid if you open the package and decide it?s not for you, they won?t be helping you out with a refund or any other kind of assistance. Avoid this branch. Instead I went to another branch where the managers and employees were a lot more helpful and I managed to get the return I needed.
November 2023 by joan campball
They people went to Smyths Toys Superst.they people went to the Smyth Toys Superst buy Christmas present for big family and friends and brithday ? .have u seen children? Their mother and father show Christmas present well they children will know ???? can be spoils
October 2023 by Balasubramanya Bhat
Great place for buying kids toys and other stuff. Toys are reasonably priced. They have a huge collection of all kinds of toys. Great place.
October 2023 by Stephen Bowen
Have you seen the size of the Nerf Guns!!!! Haha!! Staff are always really good here.
September 2023 by Joanna Bean
A massive variety of toys for young children and for adults, and a great variety of puzzles and brought a plus plus the other day! Amazing ?
August 2023 by Joanna Frank
A massive variety of toys for young children and for adults, and a great variety of puzzles and brought a plus plus the other day! Amazing ?
July 2023 by H H
Will never shop at smyths toy store. MK. Advertised closing time on Google. And maps was 19.00 Arrived at 18.10 and was greeted by about 12 other customers arguing with a member of staff between the sliding doors. Above a huge lit up open sign. Really annoying. And really poor mistake To make for such a huge business
June 2023 by wayne murphy
Dealt with a chap called Chaz on the gaming section, extremely helpful with a query we had with my sons oculus quest and very helpful with our purchases, a credit to your store
May 2023 by Chioma Obasi
Smyth Toys superstore at Milton Keynes is a popular destination for toy shoppers.I think everyone loves toys as the store was a bit busy on a Monday but luckily they are well staffed.Their shelves are well-organized and well-stocked, with a vast range of toys and games for children of all ages.Their prices aren?t so bad as they are competitive from my opinion.Overall, Smyth Toys superstore at Milton Keynes appears to be a well-organized and offers a great selection of toys at reasonable prices. Whether you're looking for the latest toys or classic favorites, the store seems to have something for everyone.
May 2023 by Joy kam
I was disgusted with Smith Milton keynes staff. I would give them 0 stars if possible. Bought a scooter which was faulty,went and returned it after 2 days as it was faulty and I asked for exchange or refund but they decided to repaire it. Refused to refund or exchange. The lady I found at the till was so rude snd full of attitude. Never got to see the manager even after waiting for over 45 minutes.Be informed that smiths are only nice when you are buying but will try anything not to exchange products or refund moneyI will never buy anything from them ever!
April 2023 by Scott
Great service very friendly staff and helpful, didn't realise how much stuff they had here, I will be back
December 2022 by Another Reviewer
Very pleased with the service a store assistant gave us today helping us find a child?s table and chairs. Good price and very helpful we are very happy with the service received today thanks again! Didn?t get her name she carried it to the till for us also and the lady on the checkout was polite and friendly.
December 2022 by Wade Smith
The Store has a ton of toys but it had an odd, possibly musty smell. Also they will not accept foreign credit cards without pin or debit cards. Not a bad experience but I will probably Void this store in the future.
December 2022 by daniel evans
It?s toys, who doesn?t love toys. I like coming to smyths, mainly because they are the last bastion of being a child and what a time to be a child, the choice is vast. Nice to see they stock pop culture as well and have good deals sometimes. A bit crowded (it?s November in a toy shop, what was I expecting?) but still room to move around. Would be nice to see a wider range of scalextric, hornby and higher end rc cars but I guess the demand is what drives the stock and those 3 are very niche these days.Good level of gaming including Nintendo switch and gaming accessories.
