March 2024 by Jan Cielecki
Really friendly and helpful staff. I was buying cheap bookshelf speakers and had no issue with listening them in the shop. Definitely will be back. Previously I bought the oled tv on flash sale.
March 2024 by Bill O
Had a fantastic overall experience! My old FreeSat box had given up the ghost so I went to replace it. The manager not only found me a great deal in the box I needed but also helped me source a new soundbar and woofer for my TV that?s fantastic! Great prices and wonderfully helpful staff, 5 stars all round!
November 2023 by Przemek M
We came in for a demo and we were given an opportunity to listen to the speakers that have been suggested by Gilbert. Gilbert has done an excellent job at making sure that we purchase the speakers that we will be happy with. He was also happy for us to listen to a different amp and subwoofer than what was originally suggested. I am very pleased with the whole process, and I highly recommend Richer Sounds Milton Keynes.
October 2023 by Ange Bonura
Very knowledgeable staff, not a big store so limited display.
September 2023 by Kevin White
Customer service from MK and Richer Sounds in general is outstanding. The real test of a business is when you report a problem: how do they handle it?After 2-years of use, my receiver no longer works (it is covered by 6-year warranty). RS first arranged a pick-up (no cost to me) and returned it a few days later. Unfortunately, it worked but only for a day or so! Took it to MK branch, confirmed problem and it is currently with the repair team. I am confident they will find a fix or, otherwise, an alternative solution.The team at RS is a fine example of how to run a business. Focus on your customers and you'll build brand loyalty. For my part, I won't go anywhere else!
August 2023 by Tonezz Tonezz
Richard really helpfulKnows what he?s talking aboutMany thanks
April 2023 by Karen House
Very helpful staff, I am happy with my purchase and would recommend
April 2023 by Anna Pietrzyk
Very professional customer service! I have phoned the store to check for stock availability before I traveled from a different town. As soon I entered the store I felt very welcoming. We have been clearly instructed how the product works best for our needs. At the purchase we were served by Adam who was also very caring. Highly recommended!
April 2023 by N C
Called, reserved, collected within the hour. Parking is a pain, but the staff are friendly
March 2023 by Derek Wager
Purchased a Freesat box today, the staff were very helpful and friendly and it was the best price that I had found. A 6 year warranty with the money back at the end if it hasn't been used is a real bargain!
February 2023 by tosh inskip
A great experience and so excited to buy the Yamaha RX-A6A aventage. Thanks to Richard for his help and knowledge. I look forward to returning to richer sounds soon.
January 2023 by Ash
Wonderful service received by Richard and the team. Very knowledgeable and helped us find exactly what we were looking for. Would definitely use again. Thank you.
November 2022 by J W
Extremely knowledge, friendly and very helpful staff who really know the products that will suit your needs.
October 2022 by James Woodings
Just had the best experience from these guys. Made an enquiry to see if they can beat some online prices for a 65 inch sony and sonos package. Had a reply from Chris within minutes.....not only matching but beating the online prices by over £100. No deposit asked for, i collected 2 days later as promised. To my suprise the price agreed had been further reduced by £120. This just doesnt happen!In a world where customer service is pretty much none existant these guys have offered the most incredible service and to top it off everything has a 6 year warrenty!!My only regret is that i didn't find out about them before now. Absolutely brilliant!
October 2022 by Mike Gallagher
Great service from Chris today, no hassle rapid replacement of a faulty LG remote including posting it so I didn't have to visit the store (a 45 mile round trip) to collect.They were also very helpful when I originally purchased the TV, cheaper than John Lewis and with a 6 year warranty, why go anywhere else?
