March 2024 by Karolina Skrzypiec
Quick and easy . Excellent staff friendly and helpful
February 2024 by Shandy McJ
My problem is there is no way to contact them if you are disabled and can't hear. They don't have a chat nor a text service, so I am extremely ill and cannot drive there to query my medication... Otherwise, they are a great pharmacy!!
January 2024 by Jeremy Flowers
On the whole they have been good. But their phone is constantly engaged - It took me 39 calls today to finally get thru again - I submitted a prescription on 22nd Dec 2023 that the doctors have confirmed has been passed on to the pharmacy. I need medication today. I called a couple of days on 3rd Jan and got thru on the 6th occasion and they still haven't delivered my medication on 5th Jan. Their delivery drivers are really nice people. I would prefer an email option to correspond and then my rating would go back up to 5. Item was delivered at 15:45 on a Fri.
December 2023 by David Pascoe
I am not sure why people are moaning about the pharmacy. The service is warm and friendly. I am always great with hello How are you how's the family etc you don't get that in Boots, the guy behind counter is always helpful.The main issue are caused from stock problems or GPs not issue medication etc
December 2023 by Jon Cape (Jon Cape)
A very friendly pharmacy with great customer service
November 2023 by Zara Ahmed
Worst chemist I have ever been to. Had a few bad experiences here but this time was the worst. I went in 5 minutes before they closed, chemists having a good laugh and probably didn?t want to work and said to me I should come back tomorrow and not to come near their closing time.5 minutes in my opinion was a good time to prepare a medicine, given they had no other patients waiting. She definitely knew my medicine was important. Made me feel awful and I didn?t even say a word and left.The people on the other side of the counter helping with medication should have sympathy towards the patients and should try to help if they can not just shush them away.
November 2023 by Soni Ash
Worst pharmacy, staff members are so rude and unprofessional. They have let me down on several occasions and don?t care about patients at all.
October 2023 by Karen Pill
Friendly and efficient. Far better than Boots! A1 service
July 2023 by Alina Ienciu
They put up prices from a day to the next without any warning. I have two bad experiences with them, I bought some medicine from them with a price of £15, then in a week I had to replenish and they put up the price to £20. Just two weeks ago I bought an eye ointment for £3.80, I went today and they tried to charge me £15, their excuse is the price with which they buy was increased. Really?! Did your suppliers increase the price by 4 times, like you?re trying to rip off people. Shame on you!
April 2023 by Andrew Hall
Always a queue never have prescription ready, so glad I went elsewhere.
January 2023 by Lee Byrne
Friendly fantastic service every time and always happy to talk though any concerns you have.Thank you all
January 2023 by Stephanie Anderson
Great pharmacy, very friendly and helpful staff.
December 2022 by Caroline Piacquadio
Excellent pharmacy and staff. Have been a few times over the last few years and more recently for prescriptions. Staff are friendly and knowledgeable and very efficient. They offer advice and go above and beyond if they can't fulfill the prescription to help you get it . When calling too always polite and when husband runs there for his repeat prescription towards the end of the day they are still never rude and always have time for a chat and remember him which shows a lot about customer service . Well done nice to have a wonderful pharmacy and not a huge chain where you are just a number!
December 2022 by Ed Tollinton
Thanks for getting in touch Rainbow pharmacy, hopefully we can resolve the problem with medication availability, would prefer to stay with you as convenient and friendly and have been reliable before.I'll be in touch to work out what can be done to ensure you have my medication in Stock.
August 2022 by Mark Thorne
I have been to this Pharmacy multiple times, and can say it?s badly run. I used to live in Milton Keynes and the this pharmacy used to be good. But since one of the people left it?s got bad. Queue times are unbelievable, it?s not clear what queue is for prescriptions and what one is for general medicines you can buy over the counter. No one behind the counter asks anyone what they are waiting for. Even when you wait by the counter they ignore you, even when they call someone for a prescription and you are there at the counter. Today I had to say something as I was waiting with 2 others for behind the counter stuff. The guy in the head band gave me attitude and told me I would have to wait my turn with the prescription people. Which is not on as this pharmacy seems only to start processing the orders when people come in and ask for their prescriptions. He pointed at the sign and said we are busy. I said you have 4 members of staff behind the counter, you can get rid of me and the other two people waiting in the room in a minute or less. Then a lady came to support him and I said no, why should I have to wait with the prescription people. I have already complained about how the pharmacy is run. They don?t seem to understand priority and should really get the prescriptions ready so that when people come in they can just collect like any other pharmacy does. It?s a saviour that I don?t live here anymore. I feel sorry for everyone who comes here. My parents are in their 80?s and has said how bad the pharmacy is. Surely they need to change.
