September 2023 by Bethany Smitha
AVOID!! Discriminated against me was rude refused to give sauces but gave it to other people Took pictures of me and my husband bare in mind I?m a pregnant woman which is illegal. Didnt want to give me his name and also didn?t want to take my order was shouting and being very disrespectful which is unprofessional. The pizza was cold and hard , what a shame I always went pizza hut but from the experience I received from this selfish human will never be going again ! If he wants to be rude and not do his job he might aswell become a house wife
September 2023 by Hadia Sarwat
Always so fresh and yum!
August 2023 by MrChefkingy
So called earlier to check delivery to my ward in mk hospital, told that was fine, ordered a medium pizza at a horrific £20 then they wouldn't deliver as they stated, first time with pizza hut for years, back to dominoes or papa johns, bloody useless, oh and contact customer services for a refund, weeks of bad service en route im sure
August 2023 by Chris TheHulk
Came here as I found dominos no longer take cash. Found these guys don?t either! Very disappointed. Had to go back home, get my card, then come back. Kinda took the surprise away from dinner that night. Decent food though with friendly staff. Just be careful as you walk up the stairs to it as there?s a missing paving slab (29/07/23), which also made going back down those stairs a bit difficult carrying several pizza boxes. Personally I won?t be back unless ordering for delivery on the app as I more often have cash on me rather than my cards.
April 2023 by Pep Gov
Not bad,
April 2023 by Julio Alejandro Yanes Santana
It was a disaster, the pizza box and the pizza inside where smashed and all messed up. The bread side was not properly sealed and the ice cream for the cookie spilled on top of the box getting the pizza cold and of course losing the ice cream, and to make matters worse the cookie was also damaged and deliveroo couldn't care less about the issue.Thy said: "there is nothing we can do "... So it is fair to say that this would be my last time ordering with pizza hut and probably with the app too.
December 2022 by 550helenes
I ordered a medium meat feast pizza and 7 peri peri chicken chunks. On the receipt it's say BBQ wings 1st mistake. 2nd the pizza was disgusting and the powder they put on top was not spread evenly and taste like a flavour pack you get with pot Noddles and the size looked small. 3rd chicken chunks was also disgusting they looked like they had been beat up in box could have made better at home. Will not be using this pizza hut again. The slogan on not free smile with every slice but disappointment with every slice.
December 2022 by James Martin
Food was nice the only problem I had was I asked for half and half.We just needed one as we was having a meal soon.Didn't want to get too fullAnyway my 2 children only wanted cheese and tomato!I had ham+pineappleChicken+mushrooms.Well my kids wouldn't eat it.My topping was on there side as well.They went hungry I ate a full pizza.On there website I explained what happened never heard anything back!!!!!!!!Wasn't quite half and half more like 60/40 lol
November 2022 by Avtar Soor
Ordered at 6.15 for 7.00 collection, arrived at 7.07, was told the order will be another couple of minutes, order received at 7.22.I believe they didn't star the order until I arrived,On a plus, at least it was hot and the gave me a bottle of tango for my wait
October 2022 by Olubunmi Oladapo
Bad service, was delayed for over 20 minutes with no excuse. I was asked to contact customer care if I like?
September 2022 by BongBonglaBlob
If I could give no stars I would. Stay away from this branch the food was absolutely appalling and disgusting! I paid nearly £30 for 2 pizzas and the toppings on both were stale and off tasting, clearly not fresh. the bread on the pizza was very dry and tough. My family and I all got food poisoning from the little pizza we did end up eating. Pizza hut customer service were very unhelpful and ultimately refused to compensate me for their awful service as their so called 'investigation' didn?t show any indications of malpractice or poor working standards. This was the worst experience I've had with pizza hut and I would not recommend this branch to anyone whose looking for take away pizza! Save your tears for another day.
September 2022 by Suhaymah
If I could give no stars I would. Stay away from this branch the food was absolutely appalling and disgusting! I paid nearly £30 for 2 pizzas and the toppings on both were stale and off tasting, clearly not fresh. the bread on the pizza was very dry and tough. My family and I all got food poisoning from the little pizza we did end up eating. Pizza hut customer service were very unhelpful and ultimately refused to compensate me for their awful service as their so called 'investigation' didn?t show any indications of malpractice or poor working standards. This was the worst experience I've had with pizza hut and I would not recommend this branch to anyone whose looking for take away pizza! Save your tears for another day.
August 2022 by Suzanne Hijazie
Pizza was over cooked and didn?t taste fresh . The crust had some sort of weird taste like herbs . Did Not taste like pizza hut at all .The freshness was not there or that cheese flavor .
June 2022 by Iqbal Bhaiji
Really upset. I ordered two pizzas and they forgot to put one topping on both pizzas. When we collected they did not inform us. They refused to compensate me. I tried them again . This time the service was better.
June 2022 by Selina Kearney
I don?t think I have ever received such appalling customer service. I placed an order for over £60 and my food was never delivered. I called the old brook branch to speak to a site manager and I was told that I was speaking to one. No resolve was given and we were told that because it was delivered by deliveroo it hasn?t nothing to do with them despite ordering from Pizza Hut. We were told that they don?t know the driver and they don?t know who works for them and that the driver takes the food and doesn?t return it to Pizza Hut. Absolutely disgusting after waiting an hour and half for my food.
