February 2024 by Felicity Cockbaine
thank you Nationwide branch. I came in to check that the stolen cards had not been used since they were stopped. Staff were able to reassure me and tell me if I needed money before the new cards came that I could pop in with ID and withdraw money.. Greatly reassured
February 2024 by Ruthie Armstead
I cannot praise the staff of Bletchley branch enough. They are so friendly and helpful, making you feel like you are their best customer. I had a problem with a letter I had received that I thought perhaps was a scam and they sorted out that and other queries I had too. I have been with other banks and they are dire for customer service compared to Nationwide, Thank you Bletchley branch!
January 2024 by liz gub
Having to remove a deceased name from a joint account I was treated with empathy & made to feel comfortable the customer service was second to none and service was excellent thank you
December 2023 by Hazel Stannard
Excellent service from Bletchley Branch we spoke to Sam on Saturday couple of weeks ago and told to come back with relevant paperwork which we did had help to switch our current account to Nationwide. Since then we have been totally informed regarding this and kept up to date through process
October 2023 by Chris Hansell
Very helpful & friendly staff made my transaction from my old bank to Nationwide so easy I would recommend to all my friends and family to pay a visit
August 2023 by Jezz King
Went to this branch with a problem of which I wasn't sure how to go about solving, the lady behind the counter sorted me out very quickly and professionally excellent service.
August 2023 by chris goodacre
I had the need to visit the Bletchley Branch recently to conduct urgent, crucial and valuable business. I was dealt with efficiently and effectively. The colleagues were knowledgeable, caring and understanding of my needs immediately. They worked collaboratively to achieve my needs, which were fully achieved. Thank you.
August 2023 by Janice English
Such splendid customer service. I wanted advice on how best to do an important and fairly complicated transaction between several accounts so it didn?t go horribly wrong. Having carefully checked what the end goal was, the whole thing was cheerfully done for me on the spot. Wonderful.
February 2023 by Claire Law
It was quick and easy to close my credit card account as i have never used it. Quick and easy process
January 2023 by David Kingham
I was very pleased with my meeting with a nationwide representative and opened up a bond account , he was very professional.
October 2022 by Robert Fettes
No parking, very inconvenient
July 2021 by Shannon Jane
Awful customer service, the staff here act like they want their jobs to be replaced by a machine, not offering any service for cashing in money to accounts by person even if there is a queue for the one machine available, leaving customers queueing outside
July 2021 by Paula Brown
Great service from the team and felt safe while inside
September 2020 by Jacqueline Gargiulo
Staff very helpful
July 2020 by Craig Regan
Absolute shocking service, promised money to switch accounts and never delivered. Promised call back after call back and never received them.Many wasted trips in to branch, will be moving all my accounts elsewhere.Avoid at all costs.
