September 2021 by Chloe Bruton
Unfortunately for myself, and my husband my engagement ring and our wedding rings are from mks Ernest Jones.\\n\\nMk Ernest Jones are so quick to sell you a \\\"good deal\\\" yet the rings we have brought have not lasted. My engagement has been in endless amounts of times for repairs on the claws, and I am so worried of losing or causing any damage from just wearing it I no longer do wear the ring.\\n\\nToday we popped in to look and possible buy a new engagement ring, however due to the unhelpful staff and poor attitude we got regarding an enquiry about our wedding bands, we decided to just come away.
August 2021 by Old Leightonboy
Very good service.
June 2021 by Killer jones
Absolutely 1st class service from Donna and Matt all the staff are a credit to their establishment will be buying my next watch from them
June 2021 by Paa Kwesi (Epka)
Nice place, good costumer service, lovely
May 2021 by Bobby Isom
I was greeted by an arrogant, obnoxious male member of staff at this store who took zero interest in understanding our needs and spent the entire time muttering under his breath.\\n\\nGetting to see the rings on offer was painful and he was flat out condescending to another customer who asked what I felt was a genuinely legitimate question.\\n\\nDon?t visit this store, it?s drab, dark and this mans attitude just makes it a whole lot worse. Visit their other store in the Centre:MK it?s much better.
May 2021 by Matthew Cannon
Went to look at wedding bands, had an utterly bizarre experience where the assistant was blunt and unhelpful, the stock was low meaning couldn't really try anything on, and it seemed they couldn't wait to get rid of us, rushing to open the tensabarrier to let us out.\\n\\nNot sure we'll ever be in a hurry to go back.
October 2020 by G Flinders
If you want to buy a watch when you visit CMK a good place to start would be Ernest Jones. A wonderful selection in stock with most leading brands with my particular favourite be Omega. There are some zero interest offers at the moment so well worth check those out.
September 2019 by xibalba
Please be warned that I have been overcharged for battery replacement. Watch was collected at 01/06/19 and after I suppose simple fix should be returned to me at 25/06/19. Despite price was agreed on 47 pounds at the beginning for my small Tissot , watch was kept until 22/08/19 ! and after many weeks I have been kind of pushed to do full service in total cost of 90 pounds or..... loose 47 pounds without anything been done :( So I paid 90 pounds expecting my watch will be returned in at least satisfactory condition however wasn't even polished or properly cleaned. So what's means full service? If you don't believe look at photos attached.The watch is worth around 190 but service cost 90 + offered new bracelet 78 = 169. To summarize horrible service and never again Ernest Jones.
May 2019 by Shan Kelly
Ernest Jones is in Milton Keynes city centre. Parking is easy and disabled access not a problem. The staff are
April 2019 by James Milton
We bought an engagement ring and it broke 3 years later, not acceptable. Supervisor Tara found this very funny. They have lied about the quote we received which was half the cost of the ring (which if you go on their website its a known issue and they are still selling it) now all of a sudden on the system its a fraction of that price (wel it isnt but it is lower) however as Tara was laughing so much about this we didnt get anywhere. I asked to speak to her manager but then she hung up. The lady who i spoke to when i went in about the refund was lovely and said there is no quote on the system, then one by magic it is suddenly there! Tara should be sacked for sure. I would say avoid this ernest jones and probably the entire company if this is how they treat their customers. Disgraceful. I have to give one star but they deserve zero stars
March 2019 by Richard Kennedy
Very helpful. Always ready to attend to your request. Excellent
February 2019 by Jock Hobbs
They donâ??t pick up the phone!!
January 2019 by Steve Jones
Spent a lot
October 2018 by Alex Lowndes
Very poor customer service. Chose a ring, had my size taken. Ring came in, too big.
October 2018 by John Wayne
Donâ??t waste ur time and money,
