June 2022 by Ian Mackenzie
Utterly shambolic\\nStill enforcing unnecessary covid restrictions that meant waiting outside for 15 minutes for rhe 4 people already in the shop to stand around waiting waiting their prescriptions\\nPerhaps people waiting for prescriptions can wait outside and you I've the prescription window to pass out allowing others who wish to make a quick purchase to come and go.\\nAsked the 'pharmacist' for do e basic advice and he either had no idea or couldn't be bothered to help. Told me u can just buy the product take it home and read the instructions.\\nHe then pointed out when I went to ask for a further product how long the queue was.\\nYes I know how long it is. I waited in it for 15 minutes.\\nI could have bought what I needed from a supermarket but went to boots for advice.\\nGot nothing\\nNot the first time I've left this location and had to go else where.\\nStop hiding behind covid restrictions to mask laziness and deliberate low staff levels
June 2022 by Dorothy Beechers
They are a very busy Pharmacy but i have always found the Team of Assistants Friendly, \\u0026 the Customer Service is Excellent.
June 2022 by Florent Gashi
They have serious problems with queues here all the time. It is impossible to get in and out in less than 20-30 minutes. If they are too busy, clearly they need more staff then
May 2022 by Rebecca Thompson
Would give no stars if I could!! Staff are so rude have no idea how to talk to ppl.and want you to shout out your address in front of other customers who are also awaiting prescriptions! No confidentiality in this tiny chemist whatsoever and all will know where u live. Only use this chemist due to being next door to the medical centre where I visit my GP. In future I will use a different chemist where everyone won?t know me address vs me knowing there?s. Staff in here need re- training to learn to speak to customers properly with dignity and respect.
May 2022 by Syed Imran Ali
Well its was good earlier. But recently under new pharmacist and store manager, its worst. I got a message from Boots that prescription is ready for collection. After a long queue wait the manager steve told me that its been cancelled from my health centre. I have showed him the message of boots in mobile that its ready for collection then he printed it. It took me another 20 min to get it. New staff is so lazy, unorganised and never the medicines are ready.
February 2022 by Rachel Whiting
Unfortunately this pharmacy just can?t keep up with demand. There?s always long queues and wait times. If you call and ask if a prescription is ready you?re often told yes, however this isn?t the case. Staff pleasant and helpful on the whole, but could just do with more of them.
October 2021 by A P
Friendly staff but consistently slow to serve customers and when paying via card at night their cards reader doesn't reach the window outside so be prepared to hand over your card to them for contactless payment or give them your PIN? Hhmmm c'mon boots... AT LEAST Get longer cable this has been like this for last 12 months that I've used your pharmacy on Bradwell common Boulevard, CMK
September 2021 by Theo
Very helpful in providing information. They even went extra miles to get my prescriptions from different pharmacy as they didn't have it in stocks and were needed in short time. Thank you so much for your help.
August 2019 by wendy williams
Friendly staff.
June 2019 by kaveendra sharma nath
The most worst customer service ever no manners for customer, they donâ??t care about customer valuable time...
February 2019 by genius gems
Very helpful and friendly staff, always available to help,next day click and collect free.......so defo five ð??? from me
February 2019 by Barry Cox
Okay for buying. On line
January 2019 by Hentry Jamey
Better services
October 2018 by James N
Waiting time is ridiculous for prescription. At times 15min wait even if not busy
September 2018 by Raitodemon .
Excellent service as always I went to get my toe checked after I hurt it during a football game, the pharmacist was very professional and gave me great advice saving me a horrible trip to the walk in center or A&E as it was thankfully just bruised.
