March 2024 by Kitty ng
Is nice to people and explain is great so I pleasure what they do
March 2024 by Anymous
Reetu were very helpful and looked after me whole time I was thereshe is kind and have good attention to detail
March 2024 by Jason Myrie
Fiona and Azmat were very helpful and very friendly too!
March 2024 by Mark Esnault
Everything met my expectations, the staff I interacted with were fantastic, I have confidence that my eye test was thorough and professionally conducted.
March 2024 by Margaret Osborne
Staff very efficient and interested in explaining things clearly.
March 2024 by Annette King
They mended my glasses for me and were so polite and prompt and friendly especially Sushima
March 2024 by Melody asare
Amazing service from the staff members you attended to me today.Having and Reetu
March 2024 by Claude Brooker
I am sad to say that this, was the first time I experienced an impatient and rude optician at Boot's. I felt the optician rushed,my appointment from the start, when I was explaining my opticial history and he kept guessing at what I was going to say, as if to save time and hurry me along. He complained loudly that I made the machinery move, when he had not considered my comfort or position before carrying out the test in question. He told me that by blinking, he could not do his job properly. This after he'd spent quite some time, observing my retinas with my head held in place by a metal contraption and with a bright light glaring into my eyes! I did not mention that the pupil in my left eye is permanently dilated, it seemed quite irrelevant.
March 2024 by Ben Thomas
Hayden exceptional service
March 2024 by Fau 456
Really good experience lovely staff.
March 2024 by John
Had a really fabulous experience today with Priya. Difficult to fault.
March 2024 by Matthew Pearson
Efficient, great communication.
March 2024 by Carol Taylor
The optometrist, Bobby was so informative and helpful. He listened carefully and he gave me excellent advise. When I told him about a few issues I was experiencing he explained why these were happening - and then what I could do to help in the short to medium term. He also explained the longer term options - I wasn?t aware of these. He was so helpful, informed and re-assuring. As well as that he was warm and friendly - but also highly professional. I would say this was the best experience I?ve had at Boots Opticians - and I am always delighted with the service - so that says a lot!
March 2024 by JenaZRehman JenaZ
I am not happy with the service at the reception level. There is lack of good service just by some individuals and that has put me off. The eye test and other steps of the appointment went all fine.
March 2024 by Elizabeth Horne
Bit of an iffy start with some errors on admin side, however Bobby; my optitian, was fantastic in getting everything aligned and sorted for me. He went above and beyond to help me. Thank you!