January 2024 by Google user
Excellent service with some great advice and guidance during the selection process. The chair was delivered quickly despite being ordered with custom leather.\\n\\nI couldn't be more pleased - highly recommended.
October 2023 by lee whitelock
I phoned this company with a single, simple query about a desk. I wanted to know about a specific feature and what it meant. Customer services said they would find out and get back to me. They didn't. I tried on two other occasions, I was told the same.I really wanted the desk, so I configured the desk on their website without the feature I queried about. I paid £699 and I received an automated receipt for the order.A month went by, I expected some lead time to receiving the desk, I emailed customer services to find out if they have any idea when I that would be?I didn't want to call them because of the previous experience I had with them. They hadn't replied to my email this time, or even acknowledged my query.Or this is what I thought. A few days later, customer services called me and asked me to check my Junk email, a place I hardly ever look. A month old email was in there from them with the estimated delivery date.If I hadn't had the initial telephone experience with them, phone calls would have been made and this wouldn't have become such a big problem.I received the desk in the morning, on time and just before starting work, which was ideal. The desk was assembled with great care by the installers and they took away all the packaging (The desks arrive well packaged to avoid any damage).What started out as quite frustrating experience was resolved and handled professionally, I am very happy with my new home work station.
September 2023 by Sofia Woodroffe
Great experience working with Hunts furniture, really helped bring our ideas to life. SME Sales Executive Josh Marcus, was extremely helpful and always responded in a timely fashion
August 2023 by Robert Foster
I am very pleased with my Reply chair.Delivery was as promised. Very comfortable and all works as it should.
June 2023 by Samuel Thompson
Chair arrived in fantastic condition, customer service was excellent from start to finish. Highly recommended.
March 2023 by Alan Lansdell
Deserve their high rating, matched our existing furniture perfectly, excellent service and great communication from order to delivery.
March 2023 by Joshua Pandya
Website was easy to use and well presented.Once items were ordered the customer service was friendly, informative and very helpful.Delivery of the items was seamless and support staff were a pleasure to deal with.The desk and chair are high quality and I now genuinely look forward to working from home.All in all a fabulous experience and would recommend to anyone looking to upgrade their home office set up.Thanks all!!
March 2023 by Viktor Yu
Good luck enjoying 'WITHIN TOLERANCE' defects and 'FORGED RECEIPT TRICK' after you purchased a 1000-pound chair.My Okamura Contessa 2 chair went squeaky and wobbly like a cheap chair AFTER ONLY TWO MONTHS (and I'm only 140 pounds).Their first response is to argue that these issues are 'WITHIN TOLERANCE', while they can arrange an INDEFINITE visit: only when there's another shipment nearby my address. After I said I will share this experience online, they immediately confirmed an 'available date'.During the visit, their installation staff told me that these existing issues are unrepairable by him, and he offered to replace it with a new chair. Minutes after he left, he returned with a receipt for me to sign saying that 'IT'S JUST PROOF OF VISIT', which I signed with explicit reluctance and dissatisfaction.HERE COMES THE MOST INTERESTING PART. Later, their customer service team added the line 'situation solved to my satisfaction' (written by a different person with a different pen LOL) above my original signature. They are claiming that based on this FORGED RECEIPT (picture below), there will be NO FURTHER SOLUTION. Luckily, I did record all my conversations during the visit.In summary, please do not hesitate to buy your furniture from this FRAUD dealer, you will definitely enjoy a pleasant experience :)
February 2023 by Courtney Krstic
Dealt with Josh to order my new custom home office chair. Very quick and easy. Minor issue with the product on delivery which was sorted very promptly (next day).
February 2023 by Chris Kendall
Made an appointment at short notice as I needed a new chair for my office at home - found an excellent chair at a discount as an ex-display model, paid and took it home there and then. Impressed by the personal service in walking me through the options and the little extras in cleaning the chair up, fitting new coasters.
January 2023 by Dawn Wood
Good selection of chairs, friendly helpful staff. It would be better if their showroom selection of chairs were all in one place (it's great that the staff endorse the chairs by using the ones they like, but when you're trying them out, its hard to compare).The chair I bought (Steelcase Series 1) is really good, pricey though.
October 2022 by Dana ?li'l D? Dana
Having searched for a while for answers to why my legs and feet constantly got tangled up under my old chair (an exec type one that also interfered with my circulation), I was a after, comfort, style and posture in a new option. I was also looking for office sound booths when one day I discovered an ad for this Steelcase Series 1 chair. You know when it?s the one!I had to find a reputable UK supplier and was in luck with Hunts Office. They have such a comprehensive range for a start.My liaison there was the hugely friendly and helpful Jenny who remained in contact throughout the purchase process right up to delivery day. After selecting from a wide range of Steelcase options, I plumped for the Series 1 Home Office chair. Result!The delivery was setup via Jenny to meet my delivery prefs (you ideally need to let Hunts know if, say, you need to accept it in a given day that someone will be in); it was smooth and secure, arriving in a large cardboard protective box. Setting up the chair was a breeze with the brilliant instructions provided. It has changed my posture for the better. I have been able to extend the seat outwards for my longer legs so no more legs and feet in knots under my desk. The padding is really comfy and my circulation has thanked me (and Hunts Office and Jenny too). Thank you Hunts Office for my chair buying experience and I will definitely be purchasing again. Highly recommended.
October 2022 by Danielle Crossfield
Having searched for a while for answers to why my legs and feet constantly got tangled up under my old chair (an exec type one that also interfered with my circulation), I was a after, comfort, style and posture in a new option. I was also looking for office sound booths when one day I discovered an ad for this Steelcase Series 1 chair. You know when it?s the one!I had to find a reputable UK supplier and was in luck with Hunts Office. They have such a comprehensive range for a start.My liaison there was the hugely friendly and helpful Jenny who remained in contact throughout the purchase process right up to delivery day. After selecting from a wide range of Steelcase options, I plumped for the Series 1 Home Office chair. Result!The delivery was setup via Jenny to meet my delivery prefs (you ideally need to let Hunts know if, say, you need to accept it in a given day that someone will be in); it was smooth and secure, arriving in a large cardboard protective box. Setting up the chair was a breeze with the brilliant instructions provided. It has changed my posture for the better. I have been able to extend the seat outwards for my longer legs so no more legs and feet in knots under my desk. The padding is really comfy and my circulation has thanked me (and Hunts Office and Jenny too). Thank you Hunts Office for my chair buying experience and I will definitely be purchasing again. Highly recommended.
July 2022 by Elliot Wright
Great pre-sales support with a follow-up after I received my purchase by Luc. He was able to look into a few concerns I had going in and addressed them handily. Delivery was very fast as the item was an "in stock" item, only taking a few working days. The chair I received (Steelcase Gesture) was well packaged and in perfect condition.
July 2022 by Spenser Norrish
Luc was helpful with making my order and it arrived on time (and he delivery guys were willing to carry it up several flights of stairs); recommended!
