January 2024 by dave pelton
Very good store with well stocked shelves full of great ideas for home or gifts. Lots of friendly staff and plenty of people on the tills when I visited. They have a decent coffee and snack place aswell.
December 2023 by Pene Pitt
Very nice shop staff very helpful
December 2023 by Himanshu Singh
Feels like lonely warm welcoming cosy home
December 2023 by Sarah-Jane Wellington
Went to go and find some paint, the way they have organised their paint colours is by mixing wallpaper and paint into colour sections, not all in one place. It took me a while to find what I wanted, but no sample pots. They only sell small sticky colour swatches which you adhere to the wall (your newly papered, ready-to-paint wall, so no, I'm not going to stick something on it!). Very disappointing, with non-existent staff members. It would be better to have all the paint in one section, and wallpaper close by rather than across 3 rows with no real indication as to why they separate the different colours (sometimes two different green sections). Overall it was not a great experience, not sure I'll be returning to try the paint.
December 2023 by Geoffrey Webster
This is a very good store for home goods.It has the complete range
December 2023 by Michael Spiers
Parking difficult, checkout staff didn't know where product was, only 2 on the checkout... horrendous queue. Gave up in the end.
November 2023 by Random Nomad
Lazy staff that can't be bothered to see if an item is in stock - they just tell you everything is already on the shop floor - when I asked at the till they checked and there was stock out in the warehouse.... I'm not impressed to be honest
October 2023 by Arleta Szyma?ska
Placed an online order (item available only for collection). After few days and few reminders to pick up my order I made the 30min journey to do so. At the till the lady gave me the item. My concern was that there was no packaging and the item looked like just beeing pulled of the hanger. The assistant wasn't even bothered to fold it or to make it neat, but I thought not a big deal. As I walked out I realised it is a wrong item and I went back to the shop. This time spoken to another girl and explained this must be an error as this is not the item I have ordered. She said they didn't have the one I wanted so they gave me different one. No information about it before. All they offered is to do refund which I have to wait few days to clear. Not even apology from the staff. 1h journey wasted and left me furiousas its meant to be a gift.Not sure if this is only this branch practise or accross the brand but definitely jot a good experience.
October 2023 by David A
High Wycombe branch are an absolute joke. Click and collect - ordered 4hrs ago and still not ready yet their promise is within 3hours. They don?t answer the phone either.
October 2023 by Ann Winter
Always seems cluttered and untying. Hard to find sales assistant at times.
October 2023 by Ben Johnson
Good selection in store but lousy service: till staff very rude and dismissive
October 2023 by Aliyah Khan
Lovely store for shopping household items. Plenty of parking available.
September 2023 by Tejas Oza
Good products at affordable prices. I went to High Wycombe store. Only negative is when you call the store no one answers the phone.
August 2023 by Aimee Ashby
I visited today and the first thing was there were no baskets by the front door. Go in, look around, I couldn't find a staff member on the shop floor other than at the tills, and no baskets. Went over to the tills... No baskets. So, I got a trolley. I then discovered the lift was out of order so noone with a physical disability could go upstairs, and noone with a trolley. When queueing for the till, everyone was carrying everything they wanted to buy, even those with loads of items or big items, struggling. When I was served I asked if there were any baskets to use in store as I hadnt been able to find one and the cashier said no. I explained that no baskets plus a lift that was out of order wasn't very good and the cashier said nothing. I asked for my feedback to be highlighted to managers but as I wasn't even acknowledged I don't expect it happened. So I'm adding this review in the hope this will be seen by staff and feedback taken on board. The lack of baskets and the lift being out of order is neither accessible or inclusive to disabled customers, and to others it is awkward and inconvenient. Overall a negative experience which has put me off going there.
August 2023 by Tamara
Great selection of home furnishings! Everything that you could want or need to create a beautiful sanctuary!I got the lights and picture frame that I wanted.The purpose of our visit was to have the afternoon tea, which is definitely value for money! The drinks, scone, clotted cream & jam were delicious.However, there were a few disappointing areas. Hence the 4 stars.The tables were not wiped when trays were taken away. The seats were very dirty and could do with a steam clean. It is a food rea after all and should be cleaned to a high standard. I believe that the Greenford store cafe is much cleaner.
