They never answer the phones. Been over 3 weeks since I paid and no glasses. Emailing with them and they can not even tell me when I will receive my glasses. Customer service is very bad.
March 2024
Ordered glasses mid January. Money taken instantly. Told by email arrival in 1 week or so. After a month I phoned to be told supplier delays. After 6 weeks I contacted them and demanded cancellation and refund. Now at 7 weeks nothing, no money, no glasses. And no attempt by Direct Sight to contact me, the customer. Terrible... read full comment
March 2024
I think this company is a scam. Ordered glasses and paid the money. Had an order confirmation, but glasses never arrived on the stated date. Their website states that they are open and available from 09:00 until 18:00, but calls/ chats are not replied to. Emails are ignored as well. I recommend avoiding this company. Should... read full comment