January 2024 by Para Gwasha
Reliable as always
December 2023 by Phil MacDonald
Keys cut quickly and accurately, plus really friendly and helpful
December 2023 by Talulla Harris
Very lovely guy working, so helpful and pleasant. Glued my shoes free of charge. Would 100% recommend.
November 2023 by Rafi Jan
I went there today to fix my car key he told me 50£ but when I asked for receipt he charged me 55£ for receipt he charged 5£ extra it means this is doggy?. Shame on u by doing fraud with customers I m coming tomorrow I have prove of receipt
October 2023 by David Moore
One set of keys didn't work at all, but the second attempt (on the official keys) worked fine. No extra charge, which I appreciate.
October 2023 by j mensah
I never write reviews buts this had to be done I occasionally snap my key in my car ignition from to to time so I order a new flip case key from ebay at a cost of £5-7 and take it to timspns regularly and they usually ask for £10 to bang in the pin on this occasion I took the key into timpson they offered to supply the key case that they purchase of ebay for £5-£7 and asked for £55 to fix si please people go to ebay and buy this and save a fortune
September 2023 by Glenn Johnson
Absolutely shocking! Went in to get a new watch battery! After telling me it would cost £25, I agreed. Then told me he would need a few hours to do it. I agreed. He then said that the hands were loose and would need to serviced, which would be £65 and take 3 weeks! The hands weren?t loose. He was just too lazy to do it!! I went to an independent watch repair shop in the market in town, they did it for £15 and that was set up for me to as it?s a dial time. I knew the bloke in Timpson was lying, but just to be on the safe side, I asked him to check the workings, hands in particular! He said there?s absolutely nothing at all wrong with it! He told me that the watch is a bit more fiddly than most as to where it?s located. Or something along those lines. However, I went back in an hours time and he had done it. I happily gave him £20 and went on my way!! The Eastern European guy with the goatee beard in there, he is just down right lazy!! And clearly he?s not to be trusted with his estimations after what he told me and what I got it done for! Obviously, if you?re needing a key cut or shimmering easy in an emergency, then he could be handy! But anything that takes any time or effort, I would most definitely take it elsewhere! As die to his attitude towards everything, even if I?d have left it to be done? I would put money on it that whatever he does he botches up! Would never give them any business ever again after that today! Absolute joke of place! I know it?s a franchise. But if he?s not the owner, then whoever is most definitely needs to hire someone else! Laziness at its finest!!
August 2023 by S B
Do not use this Tmpsons. The guy serving had the worst demeanour and attitude I have come across in a long while. He grumpily served me and charged £25 (!!) for a couple of basic key copies. One didn?t fit in the door at all, so I went back. He gave me some excuse about it being too long and filed less then 0.3 mm off the top. I asked him why he Hafentunneln checked this the first time. No answer. Went home. Key still doesn?t fit. I can?t bear to go back to this arrogant man and will find a different timpsons to ask them to do another key. I will be contacting HQ and asking for a refund.Apparently timpsons staff are allowed to decide there own prices and charge people differently. This is outrageous and should be illegal in my opinion. Just go elsewhere?.. anywhere!
August 2023 by John Flanders
Went in today had 3 keys cut , all worked perfectly.Very friendly guy. Will happy used again in the future.
August 2023 by Miss K
The man serving today with Glasses, needs to work on his customer service skills, very rude and arrogant man. Would never recommend going here.
July 2023 by Jenny Adams
Went to Timpsons to get a couple of keys cut, I was served by Dean who was very rude. Went back the next day as BOTH keys didn?t work to get a refund or get them recut but was told by Dean that they had a ?second chance? policy and since he had no more of the keys I wanted I needed to go somewhere else or wait until they came back in stock and refused my refund. Went to a nearby store where I was told not only was this a complete lie as this policy doesn?t exist but also I had been overcharged. Not sure if it was an issue with me or the fact that I?m a woman as I went back with my partner half an hour later and Dean was more than happy to issue my refund with a fake apology and more excuses. Horrible experience and I won?t be back again!
July 2023 by anwar198130
I was served by Dean.Very poor customer service.I went in to get a key cut, I said hi and got no response.Even worse was the look on his face was like I disturb him.Body language was totally disrespectful.
May 2023 by Jan Parsons
Luke was really helpful and fixed the soles on my boots. Lovely chat too, an asset to your company.
March 2023 by Maria Budd
It was to much trouble to set the time on my watch after paying 25 pound for a battery fitted this morning. Wont go there again.
January 2023 by Jed
Went 22/12/22 at 15:30Completely incompetent in his job, made excuses for not cutting my car key (only needed the blade) on "moral grounds" because he KNOWS it wasn't going to work but backed out of that statement once I called a mechanic.Initially quoted me £75 but increased the price to £100 due to being a child and throwing his toys out of his pram because I interrupted his mobile game time at work.Was my last resort , wouldn't even go for that anymoreMerry Christmas
