September 2023 by Bland Thomas
I tried on a few shoes, didn't find what I wanted ( waterproof chukka type boots ) I was about to walk until this young seller suggested the perfect waterproof boots A2NF3, he cared.
May 2023 by Joshua Geake
AVOID spending £130 on their shoes. They'll look like this within 12 months and nobody in the shop cares enough to do anything about it. They told me to "come in and we'll see what we can do!" only to say "we can't do anything". A waste of time, effort and £130.Timberland used to represent quality, now it seems to be a ripoff like everyone else. Disgusting.
February 2023 by Tamzin H
Store sales used worn shoes. Returned home to find the boots filthy, stones in soles and insides worn. No way of returning without going back into store over a hour away. Not even an apology
February 2023 by H G
Helpfull staff
December 2022 by Peter Richards
Good assistance in choosing products.
October 2022 by Simon Bristol
Excellent friendly customer service from Kelly, who did her very best to find a suitable pair of boots for us
October 2022 by Nathan ?Nate? Smart
Sizes wanted not available and some boots packaged in wrong box.
October 2022 by Jacek Wi?niewski
Unsurpassed quality shoes and clothing and great service
October 2022 by Kevin Gill
Everything you need in I store
October 2022 by David Powell
Very helpful staff
October 2022 by Pamela (Pam)
Good choice of boots
October 2021 by Sarah Jones
Not much stock. Wanted to buy shoes or boots but weren't available in size required (size 9 Common?), then decided on a jumper instead but sizes were limited again so, sadly, didn't end up with a purchase. Staff were kind, polite and as helpful as they could be with limited stock.
October 2021 by Students Voice
Bought a pair of shoes, got home realised soles had stones in sole and were dirty, heel was slightly worn down and shoes were creased a little at the front, obviously been worn a few time and returned, they were not new or in new condition.. I Returned them straight away the same day, manager was very rude about it, arrogant, getting very aggressive when I asked why they sold them like that. Excuse given was they were a returned faulty item accidentally put in with the new shoes.SO WERE DONE TALKING NOW SHE SAID, Ok but no need to be arrogant and sarcastic about it, especially when you shouldn?t be reselling them. Was not apologetic at all. More or less didn?t want to know, i guess they did not like the fact they tried to sell on faulty returned items and got caught out, will definitely not shop in this store again as the customer service was terrible and the manager was very rude. Clearly needs to learn how to speak to people as not setting a good example to customers with that attitude and selling returned shoes is not a good look, there was also some other customers in the store at the same time who walked out and said to me outside that they heard her and her attitude was disgusting.
October 2021 by ricky robinson
Shop a bit to crowded for my liking as there wasn't anyone on the door at the time. But Friendly and happy to help.
October 2021 by Andy Venn
Very good staff were helpful and friendly.
