March 2024 by Ya-Hui Liang
I have been here several times and every time I received great customer service regardless of whether I made a purchase or not. The staff was friendly and helpful and made an effort to let customers leave with a smile. I have always been given good advice on the products and adequate time to make a decision. Very happy!
February 2024 by T Afzal
I was looking for a comfortable pair of shoes to meet certain health conditions and asked the the shop assistant for help. She was really nice and helped me to buy the right shoes. I have been using my shoes for few weeks now and I am so glad to have them. Thanks Diamar for your help. It really made a difference.
January 2024 by pedro duque
Safe and reliable
December 2023 by Gabriel Juhasz
Awfull costumer service
December 2023 by Chloe Rayner
Came in today (5/12/23) with my partner and was greeted instantly by Felicity. She let us know the deals you had on and was extremely helpful and patient with us. Constantly chatting and making suggestions and not one showed annoyance when we kept changing our minds. Absolutely brilliant and very warm/approachable.We then decided to come back and buy a second pair of shoes each and was greeted Megan who once again was just fabulous too. They?re all so lovely and chatty but not in a pushy way.
October 2023 by Daniel Omonoba
Excellent shoes, light weights, varying styles and designs. The shoes are comfortable for all purpose.
October 2023 by EXPO design & photography
So shocked they don?t do returns won?t be shopping with sketchers again, advertised a wide fit and it just isn?t.
September 2023 by Lisa Britton
I highly recommend very welcoming and very helpful staff definitely come here again
September 2023 by Kris Bee
Very very helpful staff I can't praise enough
July 2023 by Adetola Adesanya
Nice skechers store but limited stock I must say
July 2023 by Christine Sumption
Enjoy shopping in sketchers. Trainers are so comfortable. Staff are helpful and available if you need anything
July 2023 by Georgina M
Absolutely fantastic customer care, I bought some trainers 3 months ago which were a different style than my usual, found that due to the trainers and the shape of my feet, both trainers had holes in them. I contacted customer care via email; they responded super quick requesting I go to the store direct, where the lovely staff then gave me the full amount as a credit note; which of course, I promptly spent on a better choice thanks to the good advice of the staff. I?ve always been a Sketchers fan and experiences such as this just reinforces it.
June 2023 by Alan Birkhead
Once served a good service takes place but you can wait for a while before being served even when there is not many people in there. Staff seem to prefer hiding in the staff area.
May 2023 by Rita Day
I went into skechers in broadmead today ,Would just like to say how helpful Joe was , when I said I need this this and this he knew what shoes would be good for me , well came out with a pairIt's nice to have someone to help and not rush you
March 2023 by Fire Fox
Warranty for returns invalidated once you wear the shoes... What bloody good is that!? I only know if they are good after wearing them. Walking around the shop is no good, you need at least a 24 hour return policy for brand new expensive shoes.
