January 2024 by Nueva Vida
Blonde lady, who says being the manager, and referring to the charity shop as "my shop" is very rude and extremely unprofessional.
December 2023 by Esther Brooker
The woman who runs the shop needs to go on some customer relations training. She is very sharp and unfriendly.
September 2023 by Imogen
Love this charity shop! The items and clothes are amazing I always look forward to going here! Such a nice vibe with friendly volunteers and lovely staff :)
September 2023 by M H
Edit - I left this review and it seems the manager then got her friends to leave multiple fake reviews to hide her unprofessionalism. Wow.This shop spends 95% of the time shut - and when it is open it?s run by an incredibly rude manager and always looks a shambles. It?s a shame as they get incredible donations which are then priced ridiculously high (see £32 for a used GAP dress). From looking at the other reviews - it seems numerous people have come across the young manager who seems to have zero customer service skills and a stinking attitude.
September 2023 by Vincenzo Meola
Always love coming here. Such an amazing and friendly staff. Really good selection on furniture and clothes. Very much recommend! :)
September 2023 by Robbie Hopper
Amazing stuff in here. Shop assistant was too rude though. Awful
August 2023 by Jennifer Rupe
Brogan is Massively rude and a disgrace for people trying to support the shelter. Changing room was out of order but not locked or anything indicating except a sign in black and white. She scolded my child horribly and rude manner. She needs to be fired. I asked if I could put clothes on the counter so I could hang the clothes we weren?t getting again rude no I am closing, 3:51, she really doesn?t want to be at this job and needs to move on to be something else. What a terrible human to yell at a sweet 8 year old. I hope the people in charge realize how rude she is to customers.
August 2023 by Piff Records
Cool shop! Got a completely new outfit on a budget right in time for festival season and the lady behind the till was super helpful in helping navigate the shop! Will be back soon ?
April 2023 by Stephen Chapman
It is rarely open.... Fifth visit during the advertised opening hours and found it closed.. again...
February 2023 by Holly
The blonde girl working on the till here is horrendously rude, what an awful shopping experience
December 2022 by Rachael Lusmore
Exceptionally rude cashier. I have been supporting this charity shop as long as it?s been open- and a very nasty reception and exchange with the girl on the till. I know that charity shops rely on volunteers and I have been one myself but nastiness to paying members of the public is really not on
November 2022 by Ruth Rees
Great shop, eclectic variety of goods, nice quality
November 2020 by Dessi Veltcheva
Such a lovely shop with so much items and so clean! Usually charity shops has its distinctive scent but this shop really dis not and it felt like I was in a boutique cute quirky place that has everything you need.There were good measures for covid with hand sanitisers and directions on the floor which helped as well. Would love to come back again to buy some lovely products! Highly recommend :)
November 2018 by James Giddings
Donated a few things when clearing our house before a move - staff were really grateful and made me feel really good about donating to them :-)
November 2018 by Michael Martin
Shelter clifton is always a busy placeAnd how good it is that a lot of the workersAre volunteers it's so nice to see that thereAre still great people around
