March 2024 by Rob Curtis
Poor. We booked a family room for 2 adults and 2 children. Arriving late on Friday night, we were informed all family rooms were taken and we could only be issued a triple. We also couldn't be issued a door card. Despite being their error, the resolution offered was for us to phone head office on Monday.
March 2024 by Tony Davis
Lovely staff, but the building and rooms are getting shabby. The air con did not work properly. Excellent meal at the pub next door.
February 2024 by Alison Moar
The usual comfortable Premier Inn rooms with the added benefit of being a bigger one so it had the hot buffet breakfast too.
February 2024 by Matt Roberts
Had a lovely stay here, all the staff were friendly and very helpful. The room was very nice, the bathroom was little tight but functional. The breakfast room is bigger than you think and ample food is available, or made available upon request if they have run out and not been replenished.
February 2024 by Richard Yerbury
Lovely clean rooms with a freshly cooked
February 2024 by Clare Selway
Went there for the Wake. Mini beefburger and Chips were cold quite disappointing.
February 2024 by Kenneth Richards
Rooms: I was staying here and working nights so I phoned through requesting a quiet room backing onto the cricket pitch ? room in need of new blackout curtains
February 2024 by Christopher Heller
Very cold room ,inadequate heater and small double bed. Rude and gruff daytime receptionist. Did not appreciate a £10 charge to enter my room which was already complete at 2pm. My worst exsperiance of a Premier and I have been using them for years. Shame.Food & drinks: Breakfast was excellent and the staff were very friendly and helpfull.
February 2024 by Meera S
This hotel has no heating! It?s not broken, it?s an old building so it?s not installed at all. They don?t mention this anywhere and then when you raise it with the staff, they are slow, incompetent and unhelpful.
January 2024 by Liz Fox
The room we had was clean, spacious with a walk in shower. Location was good for us being just outside of Bristol. Nice hot breakfast was had in the breakfast room on the ground floor, although there isn't a restaurant in the hotel, it's just a 1 - 2 minute walk to a pub / restaurant.
January 2024 by Warwick Addison
Nice place to stay, good location, fantastic staff, great food in the pub next door (part of the Premier Inn franchise). 4 stars because the hotel is a little tired and could've been refurbished during one of the lock-downs,but we wouldn't hesitate in coming back. ?Just stayed again, still as above! ?
January 2024 by Susan Thornton
Kelly and Tracey was very friendly very help very understanding. Room was very clean and tidy. Bed was very comfortable had a great night sleep. Plenty of parking breakfast was very tasty. Always stay every weekend with my boyfriend.Rooms: Very cosy very quietSafety: Plenty of security camerasWalkability: Plenty to doFood & drinks: Breakfast was very nice great selection.
January 2024 by Mark Mead
Very helpful, friendly staff.Very good breakfast.
December 2023 by Jeremy Whittaker
No air con in my room, just small radiator heaters. Breakfast good though.
December 2023 by Robin Housden
The bathrooms are a bit small and no bathFood & drinks: Only serve breakfast but excellent pub next door with good food and drink
