March 2024 by Nathalie Choubineh
I would not go there unless I really have to. Weird people thinking others are weird and suspicious too. They refused to exchange my travel money. This is not a true post office.
January 2024 by Carlos Garcia
The lady on the desk is extremely disrespectful and rude. She treats you as you were nothing. Avoid at all costs going there with so many post offices in Bristol.
December 2023 by José Martínez
The lady on the frontdesk is extremely rude. Asked for a letter envelope and started shouting at me because I didn't know where it was on the store. Will never come back for anything.
September 2023 by Alex Taylor
I've been using this post office seven years to post parcels from my eBay business. Always served quickly and efficiently and the staff are helpful. I also buy some toiletries here as they're a good price.
September 2023 by Chris Andrea
Great staff pleasant friendly and helpful working under preasure when extremely busy .Completely on the ball with all aspects of posting either Local or international.An indispensable part of the local community.
May 2023 by Ellie Coombs
I wasn't sure what to expect after reading some reviews on here, but the lady who served me today was very sweet, patient and helpful. I had a lot of parcels to return and she made the process very easy.
May 2023 by M D
The elderly Asian woman treats you in a patronising way, I often think she overcharges/oversells to earn more. Only friendly chats with other Asian folks
June 2022 by ItzMintyMuffins!
Lady at the desk is extremely rude. Very bad service and displays signs of minor aggresions when i question how to return a parcel. I advise you go to another post office to handle your business!
May 2022 by florence Head
Extremely disappointed with how I was treated by the lady on the desk at Mayfield park post office.She was extremely rude, and dismissive as well as snappy, I wasn?t rude or raising my voice I simply wanted to post a few parcels but whenever I tried to ask a question politely, she would talk over me in a snappy manner to the point I had to try not to cry. Appreciate it can be frustrating if customers don?t understand something, as a nurse I get this often with patients but there is NO excuse to make anyone feel belittled or stupid when we aren?t trained in the workings of a post office.It doesn?t cost much to be kind, a real shame someone with this attitude can taint the experience of a service which usually I?ve had 0 issues with.I unfortunately didn?t get the lady?s name, I felt I?d burst into tears if she challenged me as to why.I believe she is the post office manager. At the end of the encounter she was a little more polite when I said ?have a nice day? but overall really disappointed with this encounter.On reading other reviews it appear the same has happened for someone else, just a calm and simple explanation would?ve been sufficient rather than a rude and dismissive one. Complaint also send to Royal Mail, do better. Be kind.
May 2022 by ajd 1962
Post mistress downright rude. Did a recorded delivery transaction without saying a single word to me or making eye contact whilst talking constantly to her assistant. I would go elsewhere if this post office were not so convenient.
June 2021 by Malik Rabbani
Very rude old lady she acts like she is running world bank disgusting
January 2021 by jeannie morrice
Lovely staff
January 2021 by Shamim Ahktar
I arrived today at 5.04 PM and it was closed. I came to deposit money into my account and checked what time the postoffice closes and it said 5.30 PM so I just wasted a journey in the RAIN for no reason!!!!
January 2021 by Simon Guest
Have used this post office for several years now. No problems whatsoever.
November 2020 by Lucas James
I use this post office at least two or three times a week to send parcels for my (very small) business (for the past two years), and deal with general bank stuff. All the staff have been polite, friendly, helpful and efficient all times, and my parcels are all shapes, sizes and weights, going to destinations all around the world as well as within the UK, and I often ask for prices for different delivery speeds and so on, and they never mind taking the time to check sizes and weights for me. I have no hesitation in recommending this post office, and will be continuing to use it myself whenever necessary.
