November 2023 by James Williamson
Really helped me out with a late passport application. Gordon, we owe you!
July 2023 by Google user
Amazing service kind people haven?t lost that human touch. It may take time because they treat everyone customer properly and thoroughly but having lived near this post office now for seven years I truly appreciate that they are so conscientious and I wish more companies had customer service like this. Thank you! Catherine
July 2023 by Marie
I have nothing but praise for this post office. My husband opted to renew his passport via the Digital Check & Send service. We had originally planned to do this at a location closer to us but their equipment no longer functioned properly. The Sandy Park Post Office is open later than most branches which is great, it meant we could rush over after work. We dreaded the process particularly trying to avoid the evening rush hour traffic to get there. We need not have worried.
To our amazement, the whole process took less than 30 min. We were well looked after by a kind gentleman. They have a designated area, away from the counter service, where one to one service is offered. Everything was explained clearly, the passport photo taken and information submitted to the passport authorities with such ease that we can’t ever imagine reverting to the old paper application again. We will certainly be recommending their services in future.
I think the people of Sandy Park are lucky to have such a lovely local post office.
June 2023 by Dion Zoe
Amazing service kind people haven?t lost that human touch. It may take time because they treat everyone customer properly and thoroughly but having lived near this post office now for seven years I truly appreciate that they are so conscientious and I wish more companies had customer service like this. Thank you! Catherine
May 2023 by Anthony Hopkins
Always been super helpful in here for various jobs, even gave me a hand packing items before sending them
April 2023 by Jonny
Service slowed down by lots of unnecessary upselling of more expensive postage options and other unwanted services, even when there are large queues of customers waiting
April 2023 by Oscar
Terrible manager and protocol. I needed some work done to my car key so I posted my key to a company using the special delivery service. I then realised the spare key isn't working so I cannot start my car. I returned to the post office 40 minutes after posting and was told they are not allowed to return packages once they have been crossed over the counter. I had the receipt and said I can provide proof of ownership. Still a refusal citing protocol and he also gave an example of a previous women who had been scammed when selling her laptop, this manager refused to return her laptop to her and let it be posted to the scammer in full knowledge of this women's situation. Another business owner who looks after himself and doesn't consider the needs of other. Should not be in a position of responsibility. I cannot start my car until my key is returned!!
January 2023 by Lindsay
Brilliant staff, always really helpful and informative!
January 2023 by Rob Jones
I cold not belive how rude the staff were on my last visit. I was trying to claim my government electricity voucher and was made to feel like a low life. I work 50 hours a week and don't deserve that sort of treatment. The worst person I had the misfortune to deal with on my visit was a lady who's name I didn't get but she did claim to be the manager. Disgusting excuse for a human if you ask me. Thanks for nothing you absolute time wasters.
July 2022 by Phil Wren
The staff there have been extremely helpful. They have helped me set up a drop and go service and are always very polite and friendly. Couldn't ask for more.
June 2022 by Bridget Whelan
I don?t live anywhere near Sandy Park Post Office, Brislington but if I have a Post Office related query that?s the post office I ring. Very helpful and pleasant staff.
April 2022 by Joseph Ghost
Really kind staff that were efficient and understanding of a large mail drop off which was really appreciated. Definatly recommend!
March 2022 by Hamed Haghnegahdar
Friendly staff and very helpful. You can also get your picture taken here if needed.
October 2021 by Sarah Israel
Fantastic service by lovely staff. Always accommodating and friendly. Queue can seem daunting but moves quickly, plenty of staff serving so it's not an issue. I'm there a lot and would recommend this family run business every time.
August 2021 by Paul Bailey
Run by nice people. Always helpful. Ok, sometimes they might be a little keen to sell you other stuff, but they are a business after all so why wouldn't they. Also, it's a busy post office so sometimes you need to queue and wait. Like every post office.
