June 2022 by wayne parfitt
Sent two items back to Amazon from this post office. Both arrived back at Amazon as empty boxes ! Never had anything like this from all the other shops or post offices used. STRANGE !!!!!
June 2022 by Dariusz Guzik
Very good and welcoming staff. Always doing above the beyond.\\n\\nHighly recommended.
May 2022 by Ashvin Padhiyar
Very polite and good service. Never find any queues.
March 2022 by jaimmie riley
Especially compared to the other post office in bedminster this one is wayyyyyy faster getting through the queue. Always a lovely experience!
July 2021 by racheljaynetaylor
Rude and unhelpful when returning parcels. Will take my business elsewhere
May 2021 by Donny Steelhead
Hands down friendliest post office staff ever. Gave me a card at Xmas and offer me free slushies if it?s hot. I am a high parcel volume customer and they go out of their way to make things easy for me.
January 2021 by Jordan Howe
UPDATE: Family member returned to this Post Office. Left intimidated/upset after being publicly confronted by the female in the Post Office about "MY" review on Google. This occurred publicly in front of other Customers, being called a "KeyboardWorrior". It appears that i cannot have a view of my experience or make a review through fear of upset. Parting words were for me to make contact. I have tried, went to Voicemail. I am even more appalled that a circumstance that I thought worthy of a review, then led to a face to face altercation making someone feel small. I never normally review, but felt on this occasion my review was necessary, even more so now. I won't in future!
January 2021 by Minuteman Press Bristol
Love our local Post Office. Really great service, personal, polite and with a smile. Thanks for all your help. Grateful and of course highly recommended.
December 2020 by Davidoff Williams
Very cheerful staff in this post office / shop. I find them very helpful and they even answer the phone if you call for last post times, which is unusual for any busy post office. Recommended. PLUS - the last post gets picked up a bit later than the East Street one, if you are running late.
December 2020 by JH
UPDATE: Family member returned to this Post Office. Left intimidated/upset after being publicly confronted by the female in the Post Office about "MY" review on Google. This occurred publicly in front of other Customers, being called a "KeyboardWorrior". It appears that i cannot have a view of my experience or make a review through fear of upset. Parting words were for me to make contact. I have tried, went to Voicemail. I am even more appalled that a circumstance that I thought worthy of a review, then led to a face to face altercation making someone feel small. I never normally review, but felt on this occasion my review was necessary, even more so now. I won't in future!
December 2020 by Andy Truong
Me and my mum were really appalled with the girl behind the counter yesterday.My mum won an £800+ lottery ticket, brought all the relevant documents and ID to collect the cheque but the girl at the counter rudely refused my mum saying that doesn't speak Chinese which I find really offensive especially when my mum was clearly speaking English to her. In the end, a male colleague of hers came out and threatened to call the police.Alternatively, my mum went to the Longwell Green branch instead with the same documents and ticket and was issued a cheque without a hassle. The customer service she received there was exceptionally good, complete opposite to this Bedminster branch in the matter of fact. Overall, not sure why everyone working in this post office seem so angry most of the time and as customers we feel like we're a nuisance to them as soon as we enter the building.
December 2020 by dave forristal
Very well run post office.Efficiant.And friendly.Family Members work here.corteous and polite.Always a pleasant experience.
December 2020 by Faustas99
@Andy TruongI was at the post office at the time this happened. The lady came in alone unacompanied by anyone with her ticket and the lady behind the counter explained that her documents didn't match as they should. Therefore she was unable to cash in her ticket due to their security policy. As far as i could see the lady got very rude towards the worker and started cussing which i personally feel was not needed. She then proceeded so start shouting out how her son himself was a police officer and she was going to call him on them. The man from the back came out and asked the lady to leave the premises as she is being rude and swearing as there are children in the shop. She continued to cuss as she left. I don't understand why people have to lie on a review and try to bring down someone elses business.
June 2019 by Finlay williams
I have been a customer of this Post Office for several years, sending parcels at least 3 times a week and
June 2019 by Aziz Rahman
I have never experienced such fowl customer services before. This post office has to be the worst in Bristol. Firstly the small short Asian lady behind the post office counter is so rude, she thinks she can speak to people what ever way she wants. She needs to carry out a customer services experience course to understand how you should deal with different types of customer. She thinks she can talk down to people.