February 2024 by Mark Eddy
The team at westbury are so helpful and always smiling
August 2023 by Rob Lilley
A few minutes wait to be seen. Good service when dealing with a lost card.
August 2023 by David Moore
I believe this to be a very caring and helpful Branch and shows the way of how the modern can maintain the old ways of simple human words for the vital mix at all in the days.We all need patience and kindly pressing through to be understood on our query and help sought.All businesses are also very busy and so automated systems are sought to help.I hope though, and I believe every evidence so, that this Branch seeks to be up with the best of good business for Lloyd's Bank, as from others, that we all rightly appreciate.And keeping up the needful good and proper and needful degree of human face to face contact for properly caring business and banking onwards always so.I and my, passed on, parents have banked here for a long time now, and I believe we each have felt very fortunate to have a Branch and such a one too.Served very! well as a whole by it.Thsnk you to them. And Co.
March 2023 by MJWLOPEK1
Nice and pleasant service
March 2023 by Vera
Super helpful staff
March 2023 by Han Lynn
Normally don?t want to bother the branch as I try to do things online. However when I walked past I thought I would pop in to report my lost card. Clearly the staff was not impressed about me not knowing the account number and sort code by heart. Then impatiently searched for my address but no result. I gave up and asked for a new card reader, nothing over the counter, went to search in the office, still nothing. The whole process was just so unfriendly and unhelpful . I walked out wishing I had never walked in. Have had much better experiences in other two banks on the same street.
March 2023 by Katie Elliott
I went into the Westbury on trim Bristol branch to have help with an account problem Heather at the desk was extremely kind and helpful she was very understanding patient and everything she possibly could to help me I am very very grateful
March 2022 by Tânia Taveira
Good experience.
March 2022 by alan jefferies
I no longer use this Bank
March 2022 by Peace Out
Poor customer service. Made me want to switch bank.
October 2020 by Linda Cook
Very friendly service
October 2020 by HYBRYDA HYBRYDA
(Translated by Google) Dziki ok professional branch of the Banking branch\\n\\n(Original)\\nDziki ok profesjonalny punkt oddzia?u Bankowego
June 2020 by A G.
Not great service at this bank for me and my dear elderly sickly mother..here at this Lloyds Bank..Westbury-on-Trym, Bristol, UK...first woman staff member ('S' her forename initial) here I saw she was fine...very friendly.. she gave quite good customer service and answered most of my questions...she seemed a bit unknowing and stuck a bit on certain banking procedures and methods? The second member ('KS') here we later saw.. not so great! She was rather unfriendly in her attitude... didn't fully or didn't know how to answer one of my questions...and the Bank Manger a 'Mr 'C' (His surname initial) he was equally unimpressive...
July 2019 by Chris Atkins
Helpful staff
April 2019 by VALERIY RUSEV
personnel evaluation 0
