I bought a Vans T-shirt from here which was on the 20% sales railing and I still got charged the full price even though I tried to explain that if it’s 20% then you have that deductible but the rude young girl kept repeating herself which got really frustrating. I took the T-shirt and left without my receipt.I’m never... read full comment
September 2023
One changing room open for the whole ladies floor ok a Saturday... result: a slow moving queue of 15+ people. Brain dead staff refusing to open another.We had an arm full of clothes to buy, but gave up. No wonder this store keeps bouncing off failure. Management should be ashamed of themselves.
September 2023
A real shame, hardly any changing rooms open, huge queues, no ability to get a refund if you can't try on, no customer service at all. Some good stock but won't purchase from here when customer service is so poor.
We're House of Fraser (fondly known by those who love us as 'HoF') and we've been on a mission to provide your heart's desires for more than 150 years. From a humble Drapery Shop in Victorian Glasgow to an internationally inspirational department store, we've come a long way and we're still making history every day. We're so much more than just a house; we're a whole universe full of your favourite things.
