March 2024 by Jozef Gergel
Have been at this store several times and always disappointed. If you need help choosing the right product for you then forget about this place. My last visit i was standing there for ages staff just chatting when I asked for help the guy just smiled turned around and left the shop floor. I am impressed with the level of customer service this store provides.
February 2024 by NANG- Starr
Fantastic Customer Service from the team at Halfords Eastgate. For a commercial large scale business they never stop making you feel important and meet your individual needs well. So fantastic I wouldn't go anywhere else for my cycling needs. Thanks Tom and lady who I forgot to ask her name today.
February 2024 by Rosy Darling
Fantastic fast and polite service. I went in for a windscreen wiper change today as the rubber on mine failed just before a long journey in terrible weather. Not only was the price excellent, £20.50 for two wipers fitted but it also done within 10 minutes. I would highly recommend Halfords, especially the Eastgate branch.
February 2024 by Mariam Mo
Very rude service. Didn?t have what I needed in stock and recommended tar remover for £10+ to remove glue. Purchased this only for it not to work when I was reassured and made to feel stupid for asking if it would work. Will not return to this branch.
February 2024 by Cj A
Super helpful thanks to Matt above and beyond
February 2024 by Sue Scarborough
Excellent job done, very efficiently.
February 2024 by Kiarian Coohill
Excellent staff and first rate customer service. Upgraded my old Boardman URB for the newer model and very happy with it.
February 2024 by Keith Moss
goods in stock and helpful staff
February 2024 by Patrick Fearon
On bringing my new bike ( bought mid dec 23 ) back for crank repair I was presented with a bill of £70 +.They had added a bronze service, and other unneccessary repairs to what is clearly a manufacture problem, which is covered by consumer rights. I recieved txt after txt, bragging about the quality of their service etc, and a useless booking system telling me it would be 5 days to do the repair - The very NEXT day I get a txt to say the repair is done !!! 1stly they try to rip me off for £70, the charge was nil after I had to Intervene to stop the extra unasked for fixes to be cancelled - NEVER AGAIN !
February 2024 by Josh Schofield
Very good service quick and easy from online ordering to shop collection
February 2024 by pete collins
Usual technician was called away with bad news,the guy behind reception fitted 2 headlight bulbs within 5 mins.
February 2024 by Mark Poarch
Service completed three days early!
February 2024 by Nicola Roberts
Very good service at the till and the gentleman who fitted my battery was good. Very professional all round.
February 2024 by Nav K T (Navi)
I have purchased some new reg plates with fitting 2 years ago.The front plate had a bubble which I assumed would be ok but over time damaged the letter on the plate and made it unreadable.I popped in today to get a replacement front plate which they mentioned would be done at the normal charge but as a good will gesture the person who served me kindly offered to waive the fee for fitting it.
February 2024 by razzini69
Great service and your employee who did the job, was a credit to your company very helpful and polite
