January 2023 by Barry Pricr
Very disappointed with the customer service in this branch. Made a special trip after confirming via the phone they could assist. This was not the case and the staff didn't seem to know what they were doing. Maybe a training issue? This was connected to a bereavement and other bank's such as Lloyds and TSB who I've dealt with have been brilliant. Sadly not the case with the Coventry. Border line instentive and in professional.
November 2019 by Andrew Rosser
Staff always very friendly
November 2018 by Molly Lemon
Really great building society and all the staff in this branch are very friendly and helpful. They are always able to answer your questions and I've never had to queue to be seen. Much better than any other banks I have dealt with in the past. Thank you for being so great!
November 2018 by Oscar
Staff were friendly and helpful
November 2017 by Charlie O
Best customer service, always friendly and help as much as they can.
November 2017 by Melanie Young
Best staff, proper mutual building society
November 2014 by Troy Vinson
Rip off Britain. Banks and building societies robbing capital from kids accounts to pay for adult mistakes