March 2024 by Aleksandar Markov
Amazing atmosphere, great staff.
March 2024 by Alexandra Kelsey
I use this Costa a lot during the weekdays, and everything is normally fine, with great coffee and service, however the past 3 Saturdays I have attempted to get a coffee before going to work, and although it states it is supposed to open at 8am, the past 3 weeks they have not actually opened until around 8.15 (or later), even though I have been able to see employees inside at 8am. It is frustrating that on Saturdays they can't seem to be bothered about adhering to opening times.
February 2024 by Vaishnudebi Dutta
Staffs are friendly and service is good.Classic Costa café. One of the bathroom was broken. Wi-fi was fast enough.Tried the hot milkshake. I liked this concept tbh. Lifts up life on a chilly day ?
January 2024 by Lotfi El Garni Ghandour
Very nice and relaxing cafe, I recommend
December 2023 by Peter Gordon
Really friendly staff and coffee tastes great , probably my favorite
November 2023 by K S
I think every costa branch I have visited has the same issues with the toilets. This branch had no running water in the toilet ? it's absolutely disgusting. Water on the floor, hardly cleaned at all -Germ ridden toilets.
October 2023 by Jim Fowl
Nice Costa in Bristol to enjoy our favourite coffee! Plenty of seating available!
September 2023 by Poppy-Rae
Had a lovely half a flat white in here earlier, had to leave quickly as my bus came quicker than I thought! The staff are lovely too.
August 2023 by neveo545
Staff on a few visits very impolite & even making fun of customers. If you go in during last hour, the chairs are all on the tables ie ready to close even though an hour until closing and the very high prices etc. I have painful knee etc and had to lift a chair off the table onto the floor to sit down when I went in at 6pm recently ie an hour before closing. Some ok staff work there but the general ethos is not good ie staff needs before customer needs etc. I am very sympathetic to all staff who serve the public and always polite but this cafe is not a nice experience often. In general prices need to go down and customer service ratings go up. Plus the dreadful advert cartoon recently by Costa with a van covered in a picture of a topless young trans who has scars from breast removal but very happy with a cup of Costa!! Costa is owned by Coca Cola company.......
August 2023 by Mashael Albaqawi
I love this branch in particular. It has a different atmosphere and delicious coffee with cinnamon, but it needs to clean the seats and the bathroom is dirty Likewise, forks and knives need to be washed more than once. I take a fork and a knife and scrub it
August 2023 by Mashael Otb
I love this branch in particular. It has a different atmosphere and delicious coffee with cinnamon, but it needs to clean the seats and the bathroom is dirty Likewise, forks and knives need to be washed more than once. I take a fork and a knife and scrub
August 2023 by Pete Wilson
Food and coffee are great. Queue is stupidly long, not enough team. BRI Hospital.
June 2023 by Thom Harrison
Staff need to crack a smile, bathrooms were in pretty bad condition..
June 2023 by Julia Polosina
Good cafe, lovely atmosphere. I usually order coffee here to take away. For some reason, the cafe is closed sometimes, maybe because it's understaffed.
April 2023 by Linzi Mitchell
This costa has a nice seating area as you go past the counter towards the back. Staff were friendly and drinks were the usual standard. The only thing that let it down was the toilet. Everyone was able to use the toilet with the wheelchair and baby changing sign on the door which meant others had to wait longer. This isn't good if you have a disability which means you need to use the toilet urgently. The other toilet has a key pad on the door so of course people wouldn't bother to get the code if they can just walk into the accessible toilet. When I did eventually get in the toilet, both the paper receptacles were empty which meant my husband had to govand ask them to fill it up. The assistant did this straight away but only filled one receptacle half way. The floor was very wet around the basin and toilet area which could of caused someone to slip. I think I toilet check schedule would be good.Wheelchair accessibility: All on one level but toilet with wheelchair and baby changing sign being used by everybody.
