January 2024 by Roger Jay
Excellent response from Duncan in the shop and the follow up visit by the carpet surveyor Leigh. A great job so far and looking forward to an equally good job from the fitters.
December 2023 by Indie Wix
Really awesome service throughout. Duncan was incredibly helpful and informative and made the experience of buying carpet for the first time a breeze with his clear explanations and patience. It made buy carpet so much less daunting and cannot wait for it to be installed. Cannot recommend highly enough. Thank you!
December 2023 by lisa h
Brilliant service, everyone there was so polite and helpful
December 2023 by Jo Marks
Just been served by Colin at Longeell Green for the 4th time and as always he is knowledgable, curtious and good fun. Keep up the good work Colin
December 2023 by Baby Griffiths
John H and Mitchel did an efficient job fitting our carpet in our sizeable room - but they were not phased! Both arrived with a happy outlook and did a great job - thank you!
December 2023 by George Sterry
Came into the store to look at hard flooring. Mark was extremely helpful, Carpetright had a good range of products, the knowledge of mark helped me loads. When crimbo has been and gone I?ll be back to place my order! Lvt going forward all the way!
December 2023 by Mark Hoyle
Colin at Longwell Green is fantastic. He was hugely patient with me whilst I made decisions and needed quotes for different flooring and sizes and then found me a great price deal. He gave me confidence and assurance with the service provided. And I am thrilled with the final result! Highly recommend! Thank you Emma
December 2023 by helen walker
I came in to the Longwell Green store last week for a quote and had Mark assisting me.He was very knowledgeable and friendly and gave me good options to go away with.I'll definitely return to the store once I've decided.
November 2023 by john hathway
Very professional service start too finish
October 2023 by Kieran Phillips
Colin was very helpful,friendly & efficient.we will definitely return to the store in the future.
September 2023 by Carole Ridge
Extensive choice of flooring which could have been overwhelming but Duncan was extremely knowledgeable and helpful. Efficient seamfree service.
August 2023 by Bea
I had an at home measure and quote from Melissa at the Bath store. She was great, called ahead to check I was still available and arrived on time. She had great product knowledge and was very friendly. I then went to the longwell green store to place my order. I called a few days before and spoke to Colin who said to ask for him when I came in the following Monday. When I came into the store he had remembered I was coming and had printed out my quote and read through it thoroughly in preparation. I needed to make quite a few changes to the original quoted order and he dealt with it professionally and quickly. He helped me to get the best deal with the money I was able to spend. I am very very impressed with the service so far.
August 2023 by emma dixon
We had excellent customer service from Duncan today. Professional, not pushy, and gave us a great quote for exactly what we wanted. We'll be back to take them up on it!
August 2023 by Randheesh Mishra
Duncan was excellent, experienced and professional advice ..giving alternative suggestions to help with our budget..despite Customers waiting and the ozone constantly ringing he stated focused and professional
June 2023 by Daniel Langdon
Brilliant service. Proves being able to talk to a human being who knows the job inside out more than out ways cheaper prices on the Internet
