March 2024 by Dawn Sparey
Seen very promptly thorough examination and explanation
March 2024 by Marion Mora-Cavill
Very patient and informative staff
February 2024 by David Bathe-Taylor
Excellent service.
February 2024 by Karen Lillywhite
What a wonderful experience I've just had in this branch. From the moment I walked in I was given a warm welcome and put at ease by the lovely Lauren R. She talked me through every procedure, explaining what was happening and why. She took her time helping me choose a frame, encouraging me to try on as many as I liked so as to make the right decision. There was no hard sell, no bullying tactics to make me purchase from the store, like I've encountered in many other Opticians. She talked me through prices and then allowed me to go away and think things through to make the right decision.A great representative for outstanding Customer Service ?Also I would like to give a big shout out to Amy, the Optometrist who explained everything so well, who put my mind at ease and gave me so many pointers in the right direction, a true professional in her field.I will definitely be back, I will definitely recommend.Great job guys, keep doing what you're doing!
February 2024 by Jacob Puplett
Everyone was super helpful, I didnt get anyones names, but my appointment was really quick and easy. They were also really helpful/proactive about sorting my lense order out.
January 2024 by Serena Hampton
Very helpful staff , excellent service
January 2024 by Judith Gordon-Nichols
The staff are extremely helpful, courteous and professional. I always feel confident that I am getting an excellent service and testing.
January 2024 by Gidgeup BigG
Friendly, quick and caring
December 2023 by lesley davis
Appointment on time and staff were informative.
December 2023 by Susan Garaway
Amy is an excellent optician and picked up on a couple of issues I have and solved the problem. Always find her professional, friendly and knowledgeable. The person who helped me choose my glasses was also helpful and gave excellent customer service.
December 2023 by Boyder1974
My 81yr old mother suffers from Alzheimer's and is hard hearing and that in itself presents challenges. All members of staff involved in the appointment were understanding and patient of this and made the experience as smooth as possible, for that I thank you very much.
November 2023 by kerry Yap
good service, helpful efficient and quick
November 2023 by K 44
Nice and friendly staff. My questions were answered satisfactorily and appropriate products were recommended to me.
May 2023 by Si Morgan
Spoken down to by the ginger haired male member of staff like I was a piece of dirt on his shoe . Usual Boots condescending behaviour. Social skills lacking. Made to feel extremely unwelcome and made me never want to come back .... Which I'm sure is the exact opposite of the aim of a business. Hardly welcoming. Never coming back !
May 2023 by Rebecca Hutton
Absolutely fantastic. Cannot thank the staff and optometrist here enough. The optometrist has taken so much time with me to help me to get the correct contact lenses for me. The staff are always helpful, patient and calm. Really fantastic service thank you all.
