February 2024 by P.A.B. that's all
You badly need some more staff. I had to queue for 15 minutes at lunchtime. I hope all your customers are equally patient.
February 2024 by P-K Flemming
Reasonably polite; not very helpful. They refuse to auto-order my repeat prescription because it's a controlled substance, even though I need the same thing every month and it's to help with my ADHD which makes me a bit forgetful and disorganised-i.e., it's hard for me to remember to reorder. Also refused to give me my meds when I didn't have ID, even though I know my address and DoB, and have the text reminder sent by them when my meds arrived. I know they're just following the rules, but it certainly doesn't make my life any easier. A certain degree of flexibility might be a lot more helpful.
December 2023 by Rosie Galbally
Great for such a small location
December 2023 by rizz benamar
Went to boots today to get a prescription and cold and flu tablets but they are shut, they said due to a small leak? Surely they could put a wet floor sign instead of closing the whole store?
December 2023 by Eg Not
The blonde woman behind the counter needs to watch her attitude. Unnecessarily rude and trying to argue with customers.
December 2023 by Carwyn DXi
Don't answer their phone! Ever!!
August 2023 by Elizabeth Mount
Very good service from Hanna and Crew
August 2023 by Jiewei Ma
Disgusting and humiliating experience. I have to speak loud about my last sexual behavior is yesterday evening because the pharmacist didn?t come to me at all. I didn?t receive any support in this pharmacy today. I was supposed to get another long-term contraception pills so I came this noon asking whether I can get one. The receptionist girl said the pharmacist cannot get to me now because she is ?About ? to have lunch break. I should either wait her until 2 pm or came back before 6. I am rushing to workplace so I said I will come after 5. At about 5:30 I arrived and queued after 5/6 people until I have chance to speak to the receptionist ( I spoke to her as long as I arrived but she told me to queue in another queue because I am in the wrong queue.) Finally I can speak to her, she said she can?t sell long term contraception pills without pharmacist communication. While the pharmacist is right behind the counter. I asked her may I speak to the pharmacist lady. She checked with the pharmacist and the pharmacist said she will be occupied until they close. Cool, so I ask whether I can get short term contraception pill( more side effect but I have NO CHOICE. This should be urgent enough. But I can not get the pill because the girl checked again and said the pharmacist is quite busy. During our long conversation, the pharmacist didn?t speak to me, check on me or look at me. I found this experience super humiliating. And now I need to risk having a baby and tons of issues because the pharmacist said she has other customers to deal with before me. While the pharmacist live a great life for not solving an emergent request
August 2023 by Liz M
Very good service from Hanna and Crew
June 2023 by Chris L
Always chronically understaffed. Unreliable if you need to use the pharmacy
May 2023 by Tony Salls
It?s okay.
April 2023 by Hilary O'Shaughnessy
Went today and politely explained as an asthmatic who lives in another city and is visiting at the weekend, that I needed an emergency inhaler. Despite the NHS website making it clear that a pharmacist can issue one, provided they asked who my regular doctor is and recorded it.The pharmacist said no immediately and didn?t ask me how badly I needed it. I?ve had to get an emergency inhaler previously in places and have never been refused. The staff would be advised to research the NHS rules for emergency medication prescription.
April 2023 by Boghetto Benson
Nice customer service. Pharmacist was very helpful
February 2023 by J Maxwell
Why is a city centre boots closing for lunch? It?s a joke,people are on their lunch break in town .?? Super slow service and always just 1 member of staff working with a pharmacist.
January 2023 by N K
A standard Boots store, staff have been great so far.