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“Very helpful and personable cashier who had the information at her fingertips and was able to assist us today. A credit to her bank. (Let's hope this branch doesn't go the way of the one in the city centre where customer service has taken a sharp decline).”
“I went to the local branch of Lloyds … Highbridge Road, Bishopsworth, Bristol…..this afternoon hoping to switch my account to them. There were 3 members of staff present all of which totally ignored me whilst they all casually chatted to a customer. Needless to say having waited for 10 minutes, I changed my mind and will not be switching to Lloyds.”
“I had been scammed to the tune of £90:20 over 3 months.I was seen by Ella or Ellie (?),She couldn’t have been more helpful. She phoned the fraud line for me as I didn’t want to do it myself.The person on the phone was both efficient and helpful.My money couldn’t be refunded but I had peace of mind that my card is now blocked.Ella was so empathetic and gave me useful advice.I’ll only use well known brands in future when shopping online.”
“Arrived at branch 8 minutes before closing today and even though the gentleman that assisted me clearly knew sorting my issue would mean staying after closing time, he got on with it professionally and courteously. Great customer service and much appreciated.”
“I have been a customer for some years and have always found the service to be excellent,I always liked James he was a lovely person and had a great personal touch, sadly he left and new staff have taken over the branch,they are all very nice and helpful, today we were served by Emily Autton who is delightful and has a warm and wonderful way.Service is what you get at Yorkshire Building society.Highly recommend.”
“Really lovely helpful staff. Lady with guy hair hair and gut with hay-fever ( rubbish description I know)It was 5 mi uses before closing but they helped me order a new card and change money for my carboot.And I didn't feel rushed!Thank you!”
“I am awarding 5 stars to Julie Griffiths for her thorough enquiries today by telephone conversation. Julie Thankyou! It was not the outcome I expected, but you recognised the situation and the stress the nature of this call is about. You genuinely are a Human being and although the road I face now is difficult and more stressful. You gave me proper answers. Thankyou.”
“I've been with Nationwide since 2002. My Dad taught me that mortgages belong with building societies, he was right. However, mortgage paid off, they're still wonderful to bank with. Westbury-on-Trym Nationwide is always excellent and today Jenny was great, and reassuring. Always pleasant going in there.”
Closed
Deanery Rd
Banks
“The most ethical of banks. Its mobile app is not as advanced as it could be making it not so good for everyday banking but it has some good saving products. It supports community ventures and aims to have a very low climate impact.”
“Staff are very helpful. They are very organised and the do there very best to help each customer. I like come here to take money out or put it as nothing is to much trouble. Thanks for all your work.”
Closed
15 High Street
Banks
“man with the goatee who greets you at the door was exceptionally friendly and was very helpful and had extensive information, derek helped me swiftly shout out to you guys amazing service”
“Studying in UWE is great. Multi-cultural university with so many facilities like gym, restaurants, football court, basketball court.. and so on.. with a huge robotics lab + the largest solar powered building in the UK (as i heard) which is the business and law school”
Closed
58 Queens Rd
Banks
Closed
125 East St
Banks
“We met with Sohail today for our first meeting about a mortgage. He was incredibly helpful, knowledgeable and answered all our questions and more! He was very friendly and we would recommend meeting him if you want help and advice.”
Closed
284 Wells Rd
Banks
“I go here quite often, I never have to wait long, they have very fast service. I find they have very good employees and all their machines work perfectly so you'll never wait long for withdrawals.”
Closed
1 High Street
Banks
“Mitch, a super friendly and helpful member of the Barclay's team, provided excellent service. He was more than happy to go far and beyond with his customer service.Thank you Mitch 10/10.”
10AM - 4PM
Fox Den Rd
Banks
Closed
Shirehampton
Banks
Closed
79 Regent St
Banks
“Had an appointment to set up a new account and had Kat and Kam look after me. Two lovely ladies who worked so well with each other and with me. Thank you for looking after me.”
Closed
4 Church Rd
Banks
“Excellent bank. Friendly helpful staff. Easy parking. The best bank I've ever used. Top marks to Simon for his advice and help in resolving an issue for us; his communication and regular updates were second to none.”
Closed
4th Floor Bridgewater House
Banks
“Staff are super friendly and helpful but there is only three counters for what seems like a very busy branch. Also their computer systems seem to crash a lot. Cash, cheque and coin deposit machines available. They have a coin counter machine that gives you a paper receipt that you have to get in the queue with. You can make appointments and pre order change bags online to speed things up.”
Closed
55 Broadmead
Banks
“Had my account temporarily locked whilst I was traveling in Bristol.Sarah was extremely friendly and helpful in resolving this issue on the spot. Top-notch customer service.”
“My son Dr Lim went in to update recent address change. Chryssoula Zachari went above and beyond and introduced saving pots to him. Excellent customer service. Thank you very much.”
“Fabulous service from young man in post office. Did our passports on a tablet no fuss so efficient. . Passports back in two days. Can not believe it absolutely great service . And they were under pressure as no staff on counters. Well done !!!!”
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“Been in this branch a few times when I'm in the area for work on Thursday, the staff are always more then happy to help with my needs of getting change fir my carboot sales or sorting out issuses with unauthorised payments being taken from my account. Great friendly service.”