February 2024 by Viv W
Often have to wait for meds to be ready, like at least half-1 hour, fine with me coz they seem to serve a large amount of people. The young staff are all very nice, one of the older female receptionist staff always seems poker face and no please thank you nothing, even I am very polite every time.
February 2024 by Simon Cooper
Very efficient. Collection point is great. All in all a well managed operation.
February 2024 by roozbeh ghazal
The owner or manager of pharmacy is very impolite person made mistake giving wrong medicine without checking the name then when we returned it they impolitely spoke with my wife giving wrong information. They are not organised at all. Be careful with their mistakes to not get wrong medicine and possibly getting health issue as the results.
December 2023 by Mandy Kittles
This is the best chemist with the best staff, always helpful, friendly with a smile. Nothing is too much trouble so thank you so much.
December 2023 by sumaya omer
Very rude pharmacist
November 2023 by KevL 55
18/11/2023 The computers not working. Pharmacist Aida Babanari spent 10 minutes searching.... found the paperwork and issued medication. Fantastic result
September 2023 by S M
Best pharmacy I have ever been to, such friendly staff and so polite and helpful. Never had an issue here. Highly recommended
August 2023 by Mary Norcott
Always very helpful and a nice happy team!Changed to them from Boots last year and never felt happier with my choice!Thank you to the hard working team
July 2023 by Labrini Ts
Unacceptable behavior from the staff. They talk curtly and badly to customers. One of the receptionist was very rude. I asked for her name and she refused to give it.
July 2023 by Thom Pechell
Closed during normal business hours for a third day. No information on the website about this.Never had to go this long without my medication. Will be going elsewhere from now on.
June 2023 by Sally Feng
One of the receptionists was very rude. I enquired about an appointment I booked with the pharmacy and she just looked at me blankly. I waited for her to say something but she said nothing, as if I was not speaking English to her. So, I said 'Sorry?' And then, she said 'I didn't say anything.' What kind of attitude is that? She could have asked for more information to try to understand the situation. I had to explain to her I booked an appointment online, and she said that there is no appointment booking, and that I could just walk in, which is different from the information given by another staff. Afterwards, other staff confirmed I did book an appointment. I don't know what to say, I'm really disappointed with the service. It felt really discriminative.I understand that everyone in the pharmacy were busy, but I waited in the queue like any other customer and it was my turn to ask about the appointment. I don't think it was fair to be treated like that.
June 2023 by Tracy Knight
Always busy but always full of polite, happy and helpful staff that the Manager should be very proud of. They must be blessed with patience as I often see people complaining and grumbling but the pharmacy is under a lot of pressure as are the staff and people should recognise that!
June 2023 by Aster Ales
One of the receptionists was very rude. I enquired about an appointment I booked with the pharmacy and she just looked at me blankly. I waited for her to say something but she said nothing, as if I was not speaking English to her. So, I said 'Sorry?' And then, she said 'I didn't say anything.' What kind of attitude is that? She could have asked for more information to try to understand the situation. I had to explain to her I booked an appointment online, and she said that there is no appointment booking, and that I could just walk in, which is different from the information given by another staff. Afterwards, other staff confirmed I did book an appointment. I don't know what to say, I'm really disappointed with the service. It felt really discriminative.I understand that everyone in the pharmacy were busy, but I waited in the queue like any other customer and it was my turn to ask about the appointment. I don't think it was fair to be treated like that.
May 2023 by Mark Irving
Why can't all pharmacies be like this? The staff smile at you, are friendly and efficient. I've visited numerous pharmacies around Reading and in recent years they are all usually grumpy and borderline rude. A well managed business is reflected in staff attitudes
May 2023 by Warren Bates
Refused to fill prescription made by specialist, despite having done so in the past.Was first customer in and it still took 30 minutes before I was denied the prescription.Won't waste my time there again.