March 2024 by Blair Lucas
rubbish rubbish rubbish .my parcel has been at the local depot for 36 hours . wont give me an option to go collect .if I ran my business like this ,I wouldn't have a business. Shocking. only gave a star because had to
January 2024 by Michael Greenwood
Avoid - totally unreliable in my experience.Delivery date was given, package was on van from Slough which is a few miles from my address but it didn't arrive. Message came to say there was a delay.The item was NOT then put on a van the following morning which would have allowed for timely delivery. They didn't alert me to this. It was only when I chased up to find out where the item was it turned out that no one had bothered. They claimed the item had the wrong address but when checking they admitted the address was fine and anyone with basic map reading skills could have delivered it. I can only assume someone couldn't be bothered so made up the 'wrong address' lie thinking no one would care. Call centre staff made lots of soothing noises but it was quite clear the package wasn't coming and no one was going to make a effort. So I had no option but to drive to Slough to collect the item myself. The guys at the Slough depot were nice (the only plus). Terrible company I will never deal with them.
December 2023 by Fux Molder
I never had problems with Fedex and was impressed with the fast and hassle free delivery.Below review is only for this branch.I guess this branch should be closed down or staff replaced urgently. They had parcel i sent for last 4 days and still havent delivered it. Destination is only 8 minutes away and its open 9-5. Every day the tracking is showing "Delay - SLOUGH GB" and then "At local FedEx facility - SLOUGH GB". I have now unhappy customer who cant work because the parcel havent arrived yet. Loosing money and customers because of this.
November 2023 by Alastair Watt
been an account customer for at least 15 years. Try getting through to them on the phone is inpossible. Do they deliberately not publicise their branch contact phone numbers because they know they would have to employ more staff to answer the phones to sort out issues and problems. By the way delivery drivers are great, Deliveries on the whole are great but customer service when there is a problem STINKS
September 2023 by Kili Arts
As a business that prioritises speedy and hassle-free deliveries for our clients, we have consistently turned to FedEx in Slough.I am genuinely impressed with their outstanding performance. Time and time again, they have demonstrated impeccable reliability, ensuring our parcels reach their destinations promptly.Their team is professional and always willing to go the extra mile, which has not only made our operations smoother but also strengthened the trust our clients have in us.A heartfelt thank you to the entire FedEx Slough team for being a valuable partner to our business. We wholeheartedly recommend their services to other businesses and individuals alike!
September 2023 by Manpreet Singh
I don?t want give them one star, because my stuff is laying in Slough since 3 days, and i dont know how long it will take to come,i also called to customer support they didn?t properly answer me
June 2023 by li zhao
A company with poor service, my package are delayed day by day, and they haven't been delivered yet.
May 2023 by Google user
I am trying to report a FedEx van, MJ12PKA, that has been abandoned in the road where I live. It has literally not moved, night or day for an entire week. But FedEx is obviously not interested in feedback about employees/drivers. Basically if you're not spending lots of money with them, it seems you can get stuffed and their drivers/staff can do as they like with no fear of a member of the public getting through to make a complaint.\\nTerrible firm, even for their industry, where the bar is set low!
April 2023 by Martin Emmonds
I am trying to report a FedEx van, MJ12PKA, that has been abandoned in the road where I live. It has literally not moved, night or day for an entire week. But FedEx is obviously not interested in feedback about employees/drivers. Basically if you're not spending lots of money with them, it seems you can get stuffed and their drivers/staff can do as they like with no fear of a member of the public getting through to make a complaint.Terrible firm, even for their industry, where the bar is set low!
April 2023 by Lydia Price
These people take photos of your front door when you?re home and post to verify they attempt to deliver without ringing ( ring door bell) so you know they are there !! Is this a game?
April 2023 by Donna Cripps
These people take photos of your front door when you?re home and post to verify they attempt to deliver without ringing ( ring door bell) so you know they are there !! Is this a game?
February 2023 by Jessica Gray
Package lost in Slough warehouse for over a week, probably stolen :(
January 2023 by Jamila
Delivery delayed but had the option to collect. Top class friendly customer service ?
January 2023 by meryem elfakir
Rubbish driver delivery everrrrr! The courier keeps saying we have attempted delivery but were unsuccessful. Lie, no one from Fedex has been in the neighborhood at all!
January 2023 by Terri Reid
5 times I've been told they'll deliver. Only 2 times I've been left a calling card. I still don't have my £350 delivery
