February 2024 by Viktoria Stoeva
Horrendous service. Never using this pharmacy again. Lost business few times now. Always pay for next day delivery but parcels are usually not dispatched until 2 days later. Called them up and told me as I?ve ordered through Faces I?m not a priority customer.
January 2024 by Alia Malik
The staff are very personable and knowledgeable. My parents have used this pharmacy for more than 40 years and no complaints!
January 2024 by Sat Nivas
Always Brilliant
December 2023 by Garry Maynard
Very friendly and extremely helpful.The pharmacist is the most amazing young lady.
December 2023 by A T
They overcharge for items and do not take returns. I purchased something over the counter in error and wanted to return it and they refused to take it back even though the seals were intact and I had a receipt. Will take my custom elsewhere. Avoid this pharmacy.
August 2023 by Terencej Cleary
We have been using Krystal pharmacy for years. We?ve raised two kids from babies to fully grown adults cough bottles to medication the staff here have been looking out for our family for years now as if they were there own ? from a heart warming smile and a helping hand nothing is too much trouble. If they can help with any medical issues or tablets, they will. I would never use any other pharmacy Krystal pharmacy ??????????
August 2023 by ripca iqbal
Very nice staff always giving friendly advice and always know what?s best for you
April 2023 by N A
Never written a review before but had to take the time to write about my experience at this shocking excuse of a pharmacy. Went in needing the emergency contraception pill (an understandably sensitive request and one where you would expect a degree of professionalism and discretion from the dispenser). The woman Simran asked me a series of questions which is no problem. Problems came when she then asked me my age. I am 28 but apparently this woman cannot tell I am over the age of 16. I asked whether I would need to provide ID and she said no it?s fine just tell me your age?. She then changed her mind and said she would require ID- why the backtrack? was she making this up as she went along? What ID is a 16 year old expected to have - are they meant to carry around their passport with them? apparently this pharmacy is adamant to create barriers for people seeking emergency contraception and for the process to be as lengthy and difficult as possible.After saying I didn?t have it on me (I have never heard of anyone being asked to supply ID before in this situation), I then had to search through the pictures on my phone to try find a photo of my ID. I then showed her a clear picture of my driving license which I had previously used to submit to my work, she then stared at it for a good while, then said there was no DOB listed, despite it being clearly there.I told her it was written there in the same format as a standard driving license. Why ask for ID if you don?t know how to read a driving license? She then told me the price of the pill, and packaged it up. I pulled out my phone momentarily to pull up my Apple Pay, she then stated ?you must take this as soon as possible with food? then abruptly said ?are you even listening? You?re so rude can you look at me when I am talking to you?. Despite me looking at her this entire time beforehand, this momentary look at my phone prompted her to scold me like a schoolchild? Maybe don?t tell someone the price of something if you don?t want them to look for payment? I told her I had been listening but was just looking down quickly to get payment, and she retorted with ?I am trying to give you counselling advice and you not looking at me is rude?. Was this really necessary? Surely anyone with decency would just say ?sorry, did you hear that?? rather than retort in such a way. Honestly I couldn?t even be bothered to rise to her argument and so I just paid and left. I am definitely avoiding this place at all costs in the future. the fact that this woman was so resistant and hostile for people seeking emergency contraception deserves to be escalated and be reported. They are not fit to run a pharmacy and I fear for any vulnerable person trying to gain access to contraception from there.
April 2023 by BrothaNige
Very nice friendly staff
January 2023 by Keystone People
Sim is ver helpful , lovely pharmacy . They stock verset perfumes . Amazing brand.
November 2022 by gianfranco condomitti
Pleasant, a service with a smile. And always very helpful
November 2022 by Sade James
Highly recommended
July 2022 by Shaun Collins
Great pharmacy
May 2022 by Terence j Cleary
Always helpful always going the extra mile for customers..this is a family run business... That makes you feel like family ???
March 2021 by Julia Wardrobe
Lovely friendly pharmacy that go above and beyond. Very knowledgeable and helpful.They have been fantastic at sorting my pet prescription and have used them for myself too. If they haven?t got it, they will get it.Great Customer service which is rare to find nowadays .
