September 2022 by Katie Edwards
I will start by saying that the custom products we ordered look fantastic and came in the time promised. We had a very short window to find somewhere that could deliver what we wanted and Brandable Clothing made that happen.The problem was that the phone line is never answered, we never spoke to anyone properly and the only way to communicate with them is through email and we often had to wait hours for a response.Overall the products are great but the customer service is terrible. If they would just answer the phone it would be a great company to use.Service: Embroidery designs
May 2022 by Daniel Davies
Customer service very poor, phone numbers not operational and did not reply to emails for many days. Also some details or the order were missed with no attempt to rectify.
April 2020 by SHADOWseeker94
Would have given this zero stars if I could. Extremely poor customer service, it was like the staff did not even want to take my order or communicate with me. Days to get a reply by email or phone and over 13 days turnover time for 4 t-shirts! When I finally got my order it was all wrong, printing was wonky, logo sizes were inconsistent and some colours were faded. Over £100 down the drain.Avoid this place, there are many other good printing companies out there.Pros: Decent price for authentic Nike KitsCons: Poor quality printing, poor customer service, long turn over time.
April 2020 by Urban Herb
Absolutely terrible.Ridiculously long turn over time, poor quality garments and printing.avoid avoid avoid.
January 2019 by Jack K
nice and clean place. 10/10
