Really poor customer service. Bought some kids trainers last week, lost the receipt and even though they’re branded Zara and had the tags etc, and were unworn they wouldn’t swap them for a bigger size or look up the transaction, and just did not care. Really terrible service from such a global brand, won’t shop here... read full comment
September 2021
Worst customer service as usual. Scammed me for £15 by charging me twice. If I could give it a 0 rating I would. Zara reading is handled horribly and always looks a mess.\\n\\nAfter charging me once for my purchase, the cashier asked me to pay again cause it “didn’t go through” when I told her it’s been charged... read full comment
September 2021
Not too many products and those ones very expensive and bad quality.\\nThe staff were not very interested in customers only if they ask something and even that they are not too flexible to show you what you are looking for.