IKEA Reading offers an amazing family-friendly experience that extends beyond furniture shopping. The store's well-organized layout and modern designs make navigating through displays a breeze, providing inspiration for home decor. The standout feature was the fantastic eating area, offering a diverse and delicious menu... read full comment
January 2024
We visit on a fairly regular basis and the food and service is fine. Today, was terrible, the cafe upon exit was carnage. I am assuming it was down to the new computer and ordering system. 5 members of staff all looking harrassed, stressed and with no idea what to do. The wait time was approx 25 minutes for an ice cream... read full comment
January 2024
Unfortunately, I had a very unpleasant experience in the Reading IKEA store. Whilst I appreciate the IT systems where down, I had to wait over an hour to be served by a customer service agent. I believe that the team should have communicated to the customers that there was an issue, could have displayed a simple notice,... read full comment