Check in was poor. We were ignored, asked to check in, told yes, nothing happened. Finally told we hadn't been waiting long (!) but there was an emergency. Fine, should have been explained earlier. Room absolutely fine. Breakfast poor - porridge with fruit compote on menu card, man serving didn't know I there was porridge,... read full comment
March 2024
Half the staff were good the others were rude. There was food on the menu that wasn't available. The meat for the Carvery was scarce. The bedroom was ok, though wasn't cleaned daily, beds never made or changed. The shower door was hanging off with the roller on the side by the toilet. So door couldn't close properly. We... read full comment
March 2024
Room was comfortable very well laid out. Maybe you should look to clean rooms every day and replenish things like tea, coffee and milk. Had to go to hotel bar to replenish as room was not cleaned on MondayNearby activities: Windsor CastleLegoland