March 2024 by kasim ashraf
They burned my mocha worst experience I've ever had at a Costa ???
March 2024 by ???????? ????????
Amazing for
February 2024 by Simon Davy
Best staff
February 2024 by ice cream rolls
Went there to do some work and have a meeting. Coffee is always good, and the banana cake was great also. The most I was impressed it was the genuine service we received the guys behind actually know what a great customer service it is . The only thing I don't like is the car park in there is limited to 3 hours, and it's not their fault. Usually I work on the computer and meetings can take long and it's frustrating to stay with this stress that's why we left other wise I will spend most of the day there as the staff are really nice.
February 2024 by Búúh Wazir
Very rude staff on drive through,2 days ago the fat guy,was very regular to costa on London road, but because of the staff rudeness not anymore.don?t understand why such a nice brand put this kind of staff to customers service???really wanted to talk to the manager but he said not available unfortunately.
February 2024 by J
Disgustingly rude and disrespectful staff on my visit.Mimicking me as I spoke (I have a slight stammer) then laughing. Then switching to a different language and 3 members of staff laughing to my face. Humiliating.This was a ZERO STAR experience. I will never set foot in there again.It's probably not best to work in a customer-facing role if you enjoy ridiculing others.To add insult to injury, the coffee filled just half the cup and tasted vile. The tea I bought for a friend was poured away by them as it was far too milky. £6+ down the drain as well as being insulted. Horrible.
January 2024 by Suraj Sharma
Great quiet place
November 2023 by Nabeal Nasser
My recent visit to Costa Coffee was a delightful journey for the senses. The cozy ambiance provided an inviting atmosphere, perfect for both work and relaxation. The staff, notably friendly and efficient, ensured a prompt and courteous service.Costa Coffee's true highlight lies in its exceptional coffee. Opting for a classic cappuccino, I was treated to a perfectly balanced blend of espresso and velvety foam, creating a memorable flavor profile. The diverse menu caters to various preferences, and the delectable pastry selection complements the coffee superbly.Beyond the culinary delights, Costa Coffee's commitment to sustainability is admirable, with evident eco-friendly practices contributing to a responsible experience.In conclusion, my visit was a pleasurable experience, from the welcoming ambiance to the exceptional coffee and tempting pastries. Costa Coffee stands out as a destination for premium coffee, and I eagerly look forward to my next visit. Highly recommended for coffee enthusiasts seeking a well-rounded and satisfying café experience.
October 2023 by Grigory Rassolenko
Great place with a drive through, and also a very nice sit-in cafe. Service is always excellent here.
September 2023 by Cara Clay
I didn't use the drive through but popped into shop. Had one of the new maple hazelnut lattes and it was so bad I didn't even drink half of it. Staff distracted and inattentive so I didn't feel very welcome. Compared to my local Costa who are welcoming and efficient it was a let down. Latte had a burnt taste to it.
August 2023 by phil myboots
Super awesome staff Ash & co make my coffee perfect every time large caramel extra shot always friendly & smiley
July 2023 by MM Mo
Ordered a bubble frappe and given something else. Talked to the staff, and they weren't willing to listen at all... very impatient! It was like I was the one at fault, even I pointed at the drink I wanted when ordering. Totally unsurpisnt expereince.
June 2023 by Darren Burgess
Drive Thru not open due to staff shortages. Had to queue inside shop.I have a low immune system due to cancer and prefer the drive thru so I mingle with as few a crowds as possible- a bit uncomfortable
May 2023 by Gogs Virdee
Very busy but customer service is excellent, staff very attentive. Clean and inviting atmosphere.
May 2023 by Habib Ali Tofiq
This is my go-to store. Occasionally it?s not perfect but, the average performance does exceed brand standard.Just been refitted too.Parking: plentiful
