February 2024 by Dagmara Groves
Long waiting not enough stuff unfriendly
February 2024 by Mary Rakowska
Shocked by the lack of service or care. The intrusive questioning in a public space is wholly unacceptable, as was the outcome of discussions which left me with no OTC medication and in pain for the remainder of the weekend at least. Not sure why they are called a pharmacist because they don't dispense any medications.
February 2024 by Diana
Service is appalling. Terribly slow and frustrating. Hardly ever have any medication ready on time.
February 2024 by Steve Manwaring
I suspect new ownership a year or 2 ago and what an absolute joke this place has become, used to be the best pharmacy around, you would receive a text within hours of it being prescribed, I just rang them to see if medications prescribed 3 days ago were ready and they haven't even looked at them yet, the person I spoke to clearly didn't give a fig about it, just said it's the way things are! She couldn't even give me an estimate of when the items might be ready. One item wasn't in stock and she just said I'll give you the code and you can source it yourself! What an absolute disgrace. Like other reviews you wait in queues 10 deep for 45 plus minutes to be told it's not ready or out of stock. The few staff that are actually working are totally uninterested, not sure if they're employed by Tesco or the Pharmacy owners but they've clearly never heard of the concept of customer service, I suspect either Tesco or the owners are making increased profits by running the place on a shoestring because they have a never ending supply of captive customers who have no choice but pay their hard earned money and receive a diabolical service and just have to put up with it! Tesco you should be ashamed of having an association with this level of customer service in your store!
February 2024 by Tofeeq G
Worst experience. I understand it was closing time but there are 4 people on the counter but they served a white customer but roughly said we closing to a coloured person. Totally discrimination. They need to learn.
January 2024 by paul norris
Awfully slow, their tracking system for orders is about as much help as a chocolate fireguard.13 people in the queue and then they announce their closing for 40mins. Time to go somewhere else.
October 2023 by Maciej & Elena Gurgul
Only one open over weekends as well in the area. Could be better stocked. Gets really busy over weekends
September 2023 by Darren Hauck
Poor service, often queues of 10 deep with only one person serving with 3 people sat behind. Service not at the forefront here!!
August 2023 by Ancuta Buzuleac
Worst experience every time I came. They never seem to have medication on stock and if you want to check before and avoid waiting on a long cue, they refuse to tell you if at least they have it in store. Maybe they should hire more staff and ensure the stock is always there.
August 2023 by Jimmy C
Closed when they should be open. But still serving certain customers. I had a prescription for a child with special needs and was turned away. Awful bordering on evil staff.
August 2023 by Karolina Ferizaj
Very long que(20 people), only one person serving. Extremely slow process. Do nor recommend.
August 2023 by Shaun Alleyne
Promised prescription would be ready, waited 30 minutes, no prescription, no apology. Hope never have to use again
June 2023 by maria small
Appalling service very badly stocked Male serving was totally disinterested badly looked for every day item I asked for and then just dismissed me I will not shop there again
May 2023 by Philip Coombs
Unbelievable. Just been prescribed antibiotics by a local dentist. The pharmacist would not let me have them because the dentist had written 'tablets' instead 'capsules'. I was told that they don't come as tablets, only as capsules. So where is the problem letting me have capsules? Beggars belief. How ridiculously pedantic can you get. A day wasted treating the infection.
May 2023 by Paula Pearce
They are always busy as other pharmacies are closing. Very friendly staff. Would recommend but be prepared for a queue to get your prescription.