Our first visit to Bracknell was marred by an unpleasant experience at the food hall of M & S. No till was manned so had to use the self checkout machine (which had staff who was busy looking at a newspaper). She huffed when we couldn’t figure out how to use the machine properly, and her condescending attitude made us... read full comment
January 2024
? Picked up a newspaper today in M&S. Woman at desk with till literally three feet from paper stand refused to let me pay there and wanted to send me round to self service area saying her till was only for food. How ridiculous. M&S going down the pan for customer service. I stood my ground.
January 2024
Staff are wonderful and very kind they really help you when you need it. Thank you so much.