December 2023 by Constantin Rascol
Hi I went to this bank with my friend to translate for him because he doesn't speak very good English and they don't want me like translator because of them policy disappointed I don't recommend this bank to anyone
December 2023 by Rosario DeAngelis (Ross)
I do enjoy visiting Barclays Bank in town centre next to the Mall. The area leading to the Bank is for pedestrian only. The Bank has wide doors and a lift for disabled, but also moving stairs that take you up to the Bank. I use it regularly, the staff are very helpful too.
December 2023 by Florian Ianc
Looking to open an new bank account, an all of my friend told me to avoid that bank. Tha staff are very rude and unexperienced.
November 2023 by Michael Shillingford
Horrendous service. Waited for 40 minutes only to be seen by someone and told to wait again to see another member of staff. Just needed to close an account of a couple of hundred pounds. Told it may take up three months. That wasn't too much of a problem, (although it does seem a lengthy period)! In the end I gave up and left. Went to Aylesbury branch the following day. Total difference. Staff attentive and helpful. Account closed and monies transferred into current account to different bank.. 5 stars for this branch.
November 2023 by Nigel Howes
Appalling service only one staff member directing customers to one desk. Waited 45 minutes to be served then left, if I could score zero I would. Children running around screaming as though it was a school play ground. I then went to StAlbans branch what a difference it was as though I was in a different world. ALi G dealt with all my requirements in a friendly professional manner very impressed. StAlbans will be my branch in future never never Luton it must be the worst branch in UK.
October 2023 by Sharon Jennings
Service is appalling, queued for 35mins to be told to sit n wait 45mins to see someone, no sorry for the wait, or anything, staff only interested in helping people on machines, went to Halifax last week, couldn't of been more helpful, loads of staff greeted on arrival, given a seat straight away, think it's time to close barclays account, disgusted!!
October 2023 by Ilona Toth
Barclay good 10 year use . Love Barclay. ??????
October 2023 by imran khan
Barclays have reduced hoursLong ques and waste of time bank
September 2023 by amanda alexander
If I can put 0 I would? rude staff (women) from the start of arriving to leaving. AVOID AVOID AVOID this branch.
August 2023 by Updeep Singh
Advise: Please please don't open your account at Barclays especially Business account. They don't care about businesses. If you have strong financially account they will steel your money for 15 days and they will make money from share market etc. If your money missing from account. Then they will no inform you. If you ask them , their reply like kids or lay man , sorry can not share I formation.Clearly making Froad with customers. The way they closing branches may Barclays collapse like Silicon Bank usa. Your money not safe at all. Our business under big threat from Barclays. Very poor service from Luton Branch. They said sorry can't help.Very rude behaviour. As a business feel embarrassed infront of our staff, no wage from 2 weeks due to Barclays.Explained them that people need wage for food and rent. But they dont care. No morality, no support.If i ask about complaints refrence they said our printer is not working. Really shameful, dishonest bank, Barclays is doing froad with clients. Harassing to customers. Worse bank in the UK. Close your accounts and go other banks.
August 2023 by Aleena
One of the worse bank every one ignore it.waste of time..stuffs are joke .they are thieves?with out warning if you does one mistake they will close your bank account hold your money..You will get harassed by them.don?t be fool by them be careful.
July 2023 by Lilian Frimpong
I am here now waiting for just a print out of a document and its taking them over 1 hour !!!! This is the most appauling Barclays bank service i have ever experienced.
July 2023 by Sofia Lombardo
Been sat in branch since 10.30am its now 1.30pm and I'm still waiting!All this to up date a maiden name change! And they are threatening to close the business account if the details are not updated.It's ridiculous!They finally saw to us of which they insisted I have a photo taken holding my passport this was beyond a joke at this point and the whole thing took over 4 hours, to the point where one member of staff laughed to her colleague when she saw us still there and said I can't believe their still here waiting.
May 2023 by Brian Scott
Needed to make a very unusual trans action. In fact the cashier had never done one before. He was extremely helpful. And when all was completed he took all the paperwork upstairs to have it checked before I left. Cant thank him enough.
May 2023 by Moon Willow
Famous products of this branch : 1) Disgusting and rude Staff with attitude , 2)appalling behaviour , Some Asians here are the greatest loss to humanity 3)waste your time-1000 ???
