March 2024 by SHARON MOORE
Absolutely love both my new NHS glasses as such stylish frames, and really good lenses. Specsavers have always provided me with excellent service been with them around 25 years now. They diagnosed a eye condition that I was able to get hospital treatment for, and upgraded my glasses prescription too. Really happy with everything thank you so much.
February 2024 by Maxy
Called this branch first time someone disconnected the call second time they took a message saying no one around to help and promised to call back nobody called absolutely unreliable establishment
February 2024 by Dikesh Amratlal
Friendly staff and quick turnaround!
February 2024 by The Badger
Poor service rude staff long wait even after making an appointment they couldn't care less about your custom, should've "NOT GONE TO SPECSAVERS" Vision Express all day long"
February 2024 by Moriom Begum
The customer service here is brilliant!
February 2024 by Geoff Norfolk
Having some problems with my left eye feeling uncomfortable, watering and stinging a lot Saw the optician..... not one that does the sight test but one that deals with eye problems............. and she couldn't have been better and more thorough. Very friendly and helpful. I never realized Specsavers did this service so perhaps they should advertise it? Thoroughly tested everything and the problem was a dry eye so they gave me some drops for the problem. The cost was £25 for my 25 minute appointment (+ the cost of the drops) which seems incredible good value. If you have to go somewhere like the Spire for a medical problem, you can bet they'd charge you a couple of hundred for an appointment!! Even the vet charges £40 for a 10 minute appointment so this really is extremely fair price.
December 2023 by Mark Patmore
Do a job Grooming my dogs and listen to what you want them to do
December 2023 by sally dickerson
Had my eye test at this branch as moved over this way. Eye test was wrong. I put my new glasses on and I felt drunk and sick I couldn't keep them on. They offered a retest. I had this done and corrected. I went back after a few weeks for them to tell me actually there wasn't much difference in my previous prescription and I didn't need knew glasses. A refund has been requested.The glass also constantly fogged up and needed cleaning multiple times unlike my previous pair.I definitely would not recommend this branch.
December 2023 by James Gurnett
My wife and I have been going here for many years, and we have always been very well looked after. Jason knows us well and has always been very friendly and professional in helping us to get the most out of our glasses.
December 2023 by Gillian Hayward
My new glasses are perfect, and my experience was first class. The staff were really friendly and helpful
October 2023 by Kavnit Kaur
Highly recommended. I visited few days before for general eye test.Staff was polite and welcoming.Appointment was well on time and did not have to wait much.Optometrist analysis was also detailed and was polite.I would like to visit them again.
October 2023 by Alan Mudie
Appointment went very smoothly, I was seen on time. All the staff were very good and talked me through the relevant tests. My optician, Dharshana Chauhan, was very professional.
October 2023 by lee Purser
Probly one of the most capable optometrist I've seen in years 10/10, then got left waiting for ages waiting for someone to put my order through after selecting some specs 3/10
October 2023 by Nazma M
Kids & I have been happily going for a few years until now. I would rather change to an opticians that care about me being able to see! New glasses werent quite right. They offered a refund on a part & asked me to bring in whilst they sort them. I said I can't go without glasses & was happy to pay for a new pair & have this pair sorted after. They refused whilst this pair was in my possession!
October 2023 by Mark Lawrence
Great service, Jason was so helpful